Loan Specialist - Sales

THIS POSITION IS BASED IN AUSTIN, TEXAS, AND IS ONSITE - ONLY APPLICANTS WITHIN 60 MILES OF THE OFFICE WILL BE CONSIDERED.

ABOUT US:

The Savings Group is an innovative Fin Tech company that is powering finance in the age of mobility. We function as a virtual Finance & Insurance office, finding our customers the perfect lender for their car loan or refinance. This means we're able to solidify our customers' auto loans prior to going to the dealership, and our marketplace of lenders ensures they get the lowest rate available.

Six-figure earning potential with hourly / salary plus commissions. Average Loan Specialists are pacing $70-80k per year with top performers exceeding $150k+ per year, which is uncapped and has no ceiling. This position starts as an hourly-based position ($17.31-$18.29 depending on geographic location) and includes overtime pay along with a higher per-deal commission plan for three months to allow for ramp-up time with great earning potential during your learning period.

On the first day of the fourth month Loan Specialists move to salary on the standard commission structure based on a tiered system for overall revenue and product sales. On top of uncapped commissions, the better you perform the more leads you are provided greatly increasing your earning potential.

As a Loan Specialist, you will play a crucial role in providing direct-to-consumer auto finance and refinance solutions. You will deliver superior customer service, respond to inquiries that are already approved for the refinance, and offer additional finance and coverage options to enhance the customer experience. You'll be structuring your loans and pitching optional coverages to the borrowers. You will also manage the loan through the different steps to ensure funding.

Your duties include preparing loans for the contracting process, calling borrowers to review electronic documents and title documents, and ensuring all documents are signed and tracked. You'll handle various statuses of the loan, ensuring all steps are followed and errors are fixed promptly.

• Innovative Culture: Join a forward-thinking team that's changing the way auto refinancing is done.
• Collaborative Environment: Enjoy a casual work atmosphere that fosters teamwork and positive relationships.
• Career Growth: We invest in our talent, offering opportunities for development and advancement.
• Uncapped Earning Potential: Our commission plan has no ceiling limit. Top performers earn anywhere from $150,000 to $180,000 + a year.
• Core Values: Our values of Hard Work, Optimism, Grit/Growth, and Integrity guide everything we do, creating a supportive and dynamic workplace.

• Customer Engagement: Interact with customers to understand their needs and provide tailored auto finance and refinance options. Provide exceptional customer service, addressing inquiries and resolving any issues promptly and professionally.
• Loan Processing: Facilitate the loan application process from start to finish, ensuring all required documentation is accurately completed and submitted while working with supporting departments.
• Daily achieving 60+ outbound phone calls, 3 to 5 hours of talk time with texting and emails.
• Product Knowledge: Maintain a deep understanding of our products to effectively offer and explain additional options to customers.
• Develop sales skills to effectively present benefits of loan options and sell additional products.
• Manage expectations and overcome objections with a consultative sales approach.
• Work within our lending partners' guidelines.
• Walk customers through document signing, collecting necessary stipulations, consistent follow up until loan has funded.
• Quality assurance of all work through provided tools - lender information, state information, documentation, notation, checklists, etc.
• Collaboration:
  
  Work closely with other team members and departments to ensure a seamless customer experience.
• Compliance:
  Adhere to all regulatory and company policies to ensure compliance in all loan processing activities.
• Effectively manage and maintain an organized pipeline.
• Additional duties as…