Accounting Associate; Bilingual

More than a career, it’s a movement. Emancipet, the leading non-profit veterinary care provider in the United States, is on a mission to make veterinary care affordable and accessible for everyone. For the past 25 years, we’ve been building a national network of low-cost veterinary clinics that provide low-cost, high-quality, and compassionate care in underserved communities. Our clinics have the power to transform communities into places where no one has to forego veterinary care for their pets because the cost is out of reach.

You’re invited to join the movement!

We are dedicated to building and supporting a diverse workforce. Emancipet is committed to applying a social justice lens to our work by evaluating and ensuring that our systems, policies, practices, language, and programs create equitable access, opportunities, engagement, and inclusivity for all people, and people from historically marginalized groups in particular. We strive to live by our values and be an organization where the culture created by our diverse staff and board advances our mission and vision, and supports organizational excellence and sustainability.

It’s not just what we do—it’s how we do it that makes the difference. Emancipet’s Finance and Administration Department is made up of three teams:
Finance & Accounting, Research, Data, & Analytics (RDA), and Information Technology (IT). Together, we provide the financial stewardship, data-informed insights, and technological infrastructure needed to advance our mission.

We work across departments to advance our three bottom lines—Quality Medicine, Transformative Service, and Financial Sustainability—by delivering timely, approachable, and actionable information. Some of us focus on the data integrity, analysis, and reporting needed to support internal decision-making. Others focus on optimizing financial systems, ensuring compliance, and managing resources to sustain and grow our impact. All of us work together to build strong financial and operational foundations that make providing accessible, affordable veterinary care possible.

This position reports to the Controller.

As a member of the Finance and Accounting team, the Accounting Associate plays a critical role in managing the inflow of our clinic revenue and donor contributions. This position is responsible for administering our internal payments plans, reconciling daily deposits, and ensuring that every dollar—whether a clinic fee or a donation—is accurately recorded and managed with care.

At Emancipet, we believe no one should be turned away due to financial constraints. While many clients can afford routine care, the cost of more specialized services can be a significant barrier. To meet our clients where they are, we offer a zero-interest, internal payment plan program—allowing families to pay for essential services over time without ever involving outside creditors.

This is a great opportunity for someone who enjoys high-volume reconciliation and providing compassionate, non-judgmental service to people living in underserved communities. You’ll thrive in this role if you are a bilingual communicator who values precision and are motivated by the fact that your work directly removes financial barriers to veterinary care.

• Manage the payment plan inbox and serve as the primary point of contact for internal and external inquiries.
• Provide bilingual support (English/Spanish) to assist clients in navigating payment options and resolving account issues.
• Send timely payment reminders to ensure payment plans remain in good standing.
• Process new payment plan enrollments, amendments, and plan closures with high attention to detail.
• Monitor and reconcile electronic payments and donations across multiple platforms, identifying and resolving discrepancies promptly.
• Reconcile cash, check, and currency deposits with high accuracy.
• Audit petty cash accounts, ensuring strict adherence to internal controls and replenishment protocols.
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