SVB-Manager: Enhanced Due Diligence

Overview

This is a hybrid role that may only be hired in Dallas, Austin, Tempe, Raleigh, Miami or Charlotte. SVB’s First Line of Defense Enhanced Due Diligence Know Your Customer ("EDD KYC") team is responsible for conducting enhanced due diligence on higher risk client segments that may pose a higher risk for money laundering, terrorist financing, sanctions, or reputation risk in support of all legal and regulatory requirements as a large financial institution.

You will lead a team that reviews prospective and existing organizations operating across international jurisdictions, ensuring compliance with FCB’s enhanced due diligence requirements.

You will be the identified expert on relevant BSA/AML compliance for the FCB Commercial Bank, interacting with peers and risk professionals, all levels of management, and external constituents to deliver comprehensive views on KYC and EDD matters. You must stay current with developments in the payments industry and Fintech business models to enhance processes and controls, and communicate with partners.

Enhanced Due Diligence Reviews – Manage a team’s pipeline of EDD reviews on new and existing clients engaged in higher risk business models (MSBs, Third‑Party Payment Processors, Loan or Finance Companies, and other NBFIs), ensuring compliance with regulatory requirements and internal policies. Coordinate cross‑functional teams' in-depth analysis of client profiles, business activities and ownership structures to assess money laundering, terrorist financing and other financial crime risks.

Provide oversight of escalated client reviews on client documentation, business licenses, financial statements, and transaction records to ensure accuracy and completeness of KYC information. Assist clients and prospects in establishing the proper control environment to meet the Bank’s requirements.

• Regulatory Compliance – Serve as a subject‑matter expert and ensure compliance with regulatory requirements, industry standards and best practices related to EDD, KYC, BSA, Sanctions, AML and additional compliance regulations. Document and maintain accurate records of due diligence reviews in accordance with internal policies and regulatory standards. Partner with Compliance, Internal Audit and other departments to respond to examinations and audit requests, and help develop and execute program enhancements to ensure full compliance.
• Risk Analysis – Lead and champion efforts to identify and manage existing and emerging risks from reviews, ensuring they are effectively assessed, communicated and controlled. Conduct assessments and profiling of clients based on risk factors. Analyze client transactions and account activity to identify red flags. Identify and communicate opportunities to automate or streamline compliance efforts.
• Reporting & Training – Collaborate with internal FLOD EDD and cross‑functional teams to share insights, provide support, training and guidance on policies, procedures and best practices. Communicate effectively with stakeholders to address queries and resolve issues related to EDD. Provide expertise in assessing pre‑launch or emerging business models to align with internal requirements for EDD and approval.

Bachelor’s Degree with a minimum of 4 years of experience in Payments within Fintech, banking, KYC Compliance, or risk management with direct experience leading a team; or High School Diploma or GED with a minimum of 8 years of experience.

• KYC First Line, Compliance or Risk roles reviewing Fintech or Banking‑as‑a‑Service relationships at a large financial institution.
• KYC First Line, Compliance or Risk roles reviewing unique account structures such as On‑behalf‑of (OBO) and/or For‑benefit‑of (FBO) products.
• License/Certification: ACAMS or Certified Fraud Examiner.
• Demonstrated knowledge of international and regional financial crime risks, including AML, CTF, fraud and mitigation processes.
• Strong understanding of BSA/AML risk related to MSBs and other Fin Tech business models.
• Leadership of multiple analysts, enhancing first‑line engagement.
• Mentoring and developing analysts on BSA/AML related to…