Accounting Associate; Bilingual

Position: Accounting Associate (Bilingual)

2 days ago Be among the first 25 applicants

About Emancipet

Emancipet is the leading non‑profit veterinary care provider in the United States, on a mission to make veterinary care affordable and accessible for everyone. For the past 25 years we’ve built a national network of low‑cost veterinary clinics that deliver high‑quality, compassionate care in underserved communities. Our clinics transform community attitudes toward animal health by ensuring everyone can afford care for their pets.

We are dedicated to building and supporting a diverse workforce. Emancipet applies a social‑justice lens to every system, policy, and program, creating equitable access, opportunities, engagement, and inclusivity for all people, especially those from historically marginalized groups.

Finance & Administration Department

The department contains three teams – Finance & Accounting, Research, Data, & Analytics (RDA), and Information Technology (IT). We focus on Quality Medicine, Transformative Service, and Financial Sustainability, providing data‑driven insights, financial stewardship, and technology infrastructure to advance our mission.

Position Overview – Accounting Associate

As a member of the Finance & Accounting team, the Accounting Associate manages the inflow of clinic revenue and donor contributions, administers internal payment plans, reconciles daily deposits, and ensures all financial records are precise and compliant. This role requires bilingual communication, precision, and a passion for reducing financial barriers to veterinary care.

Responsibilities Payment Plan Relations (20%)

• Manage the payment plan inbox and serve as the primary point of contact for internal and external inquiries.
• Provide bilingual support (English/Spanish) to assist clients in navigating payment options and resolving account issues.
• Send timely payment reminders to ensure payment plans remain in good standing.

Program Cash & Donation Reconciliation (65%)

• Process new payment plan enrollments, amendments, and plan closures with high attention to detail.
• Monitor and reconcile electronic payments and donations across multiple platforms, identifying and resolving discrepancies promptly.
• Reconcile cash, check, and currency deposits with high accuracy.
• Audit petty cash accounts, ensuring strict adherence to internal controls and replenishment protocols.
• Collaborate with the Development team to ensure donations are properly tracked in the CRM and used as the donor intended.
• Coordinate with branch leadership to resolve cash handling variances.
• Ensure all transactions are supported by documentation to meet tax and audit compliance standards.

Compliance Support & Process Integrity (10%)

• Maintain strict confidentiality regarding sensitive client information and organizational financial records.
• Process and digitize incoming mail, routing documents to appropriate departments to ensure timely action and accurate record‑keeping.
• Support the month‑end close process by ensuring all cash reconciliations are completed on schedule.
• Prepare documentation and support internal and external audits, tax return preparation, and compliance requests.
• Identify opportunities to streamline cash handling and revenue reporting.

Other Duties (5%)

As assigned, you may take on additional tasks and projects that support the Finance & Accounting team.

Qualifications

• A passion for Emancipet’s mission and values: compassionate service, excellence, teaching & learning, and optimism.
• 2+ years of experience in accounting, bookkeeping, or accounts receivable.
• Professional proficiency in Spanish and English; ability to navigate complex financial and customer‑service conversations in both languages.
• Experience managing the daily inflow of transactions across multiple platforms.
• Comfort working with payment processing platforms; experience with Square or Stripe is a plus.
• Experience using accounting software or ERP systems;
  Sage Intacct experience is a plus.
• Strong Excel skills, including formulas, pivot tables, and reconciliation of financial data.
• Clear and thoughtful communicator who can collaborate across departments to resolve payment issues and explain financial processes.
• A continuous improvement…