Associate Release Manager | Irvine, CA or Austin, TX

Job Title

Associate Release Manager | Irvine, CA or Austin, TX

Quality Assurance

At Blizzard Entertainment, we pour our hearts and souls into everything we create. Best known for iconic video game universes, including Warcraft, Overwatch, Diablo, and Star Craft, we’ve been creating genre-defining games for millions of players around the world for more than 30 years. We’re on a quest: bring our dreams to life and craft the most epic entertainment experiences…ever. Hard work, iteration, and polish go into the Blizzard “secret recipe,” but the most important ingredients come from talented people who share our vision.

The concept of “Blizzard polish,” that is, the infinite care and loving detail put into every aspect of our games, is something we take seriously and pride ourselves on delivering to our players. It’s a responsibility shared across the company – and its undisputed heart and soul is Blizzard QA. Blizzard QA is a close-knit team; we care about iteration, problem-solving, and succeeding as a group.

We genuinely love what we do for a living and expect the same from everyone who joins us!

This role offers a flexible hybrid work week, with a mix of remote and on-site days. While hybrid is the standard arrangement, you're also welcome to work on-site full-time if you prefer. Our primary studio locations are in Austin, TX and Irvine, TX.

The Associate Release Manager is a professional who will support first-party submissions and releases for major platforms. They support the submissions team in the setup of bundles, promotions, and events, ensuring the timely delivery of all necessary assets. Responsibilities will include preparing and submitting builds, downloadable content, and metadata to first parties and proactively escalating any issues arising during approval and obtaining guidance in addressing them.

Additionally, will support configuring and releasing products and updates, executing quality control checks, and providing technical guidance and platform support to development teams. They understand and support submission activities and may participate in product development meetings. They have mastered the fundamental submission process, collaborating with stakeholders to meet objectives.

• Support first-party submissions and releases (i.e., Microsoft, Sony, Nintendo, Apple, Google, Amazon).
• Collaborate with internal and external partners to set up bundles, promotions, and events.
• Proactively gather all necessary assets required for timely delivery to first parties.
• Support in preparing and submitting builds, downloadable content, and metadata to first parties.
• Report any issues hindering first-party approval and collaborate with senior staff to troubleshoot and resolve them.
• Support in configuring and releasing products and updates to development and live environments.
• Execute and document quality control checks for submissions and releases.
• Communicate with platform support to development teams.
• Process, verify, and deliver builds to quality assurance teams across all supported platforms.
• Ensure project tracking tools and documentation meet team standards and are up to date.
• Keep stakeholders informed on all first-party policies and process changes.
• Maintain an archive of all final assets and supplemental materials submitted to first parties.
• Effectively drive and facilitate group tasks to completion and promote a team environment.
• Provide the submissions team with recommendations or suggestions on technical and process improvement opportunities.
• Performs other duties as assigned.

• Minimum 3 years of experience in submitting AAA games to first parties required.
• Experience working with a global QA team structure preferred.

• High School diploma or equivalent required. Bachelor’s Degree in a related field preferred.
• Knowledge of first party submission tools and platforms.
• Solid understanding of software development processes and project management methodologies.
• Effective communication and collaboration skills in a team environment.

• Ability to maintain scripts to automate manual repetitive tasks.
• Technical…