Lab Technician - Intermediate

Location:

Austin, TX

M – F, normal work hours

onsite position

• Reproduce issues and help engineers debug issue(s) to root cause
• Configure and operate associated test equipment (logic analyzers, oscilloscope, protocol analyzers).
• Assemble, configure, and maintain customer prototype platforms and systems under test
• Create, follow, and improve setup and configuration documentation
• Coordinate and assist the lab manager to organize site inventories, licensing, including drives, equipment, firmware/tools, etc.
• Work with engineering teams to create standardized system configurations and retrofit to existing systems as needed.
• Coordinate with engineering and lab staff to identify, track and deploy equipment as needed
• Manage and track shipping requests, lab support tickets and prioritize the work part of lab deliverables

• Ability to work independently and multi-task in a dynamic environment based on engineering team needs.
• Strong written and verbal communication skill sets.
• Proficiency in English, both spoken and written is required.
• Strong interpersonal skills especially dealing with engineering customers.

• Associate degree or better in engineering technology or equivalent work experience.
• Ability to problem solve and debug electronics issues.
• Ability to solder SMT and fine-pitch components.
• 5+ years related experience.
• Familiarity with Server, Workstation and PC setup and configurations.
• Windows and Linux system administration and configuration.
• Python scripting.
• Prior work with SSDs, Networking, GFX or other appliances.
• Configuration and use of protocol analyzers, logic analyzers, and oscilloscopes.
• Background in hardware electronics and hardware troubleshooting.