Field and Service Engineer

Job Description

Job Description

We are hiring now!!

Position Type:
Full Time

Job Title:

Field Application and Service Engineer

Location:

(a) Austin, Texas USA (b) Boise, Idaho USA (c) NY (d) San Jose (e) Mexico

• Ensure SEMICS’s product alignment with customer systems by collaborating directly with the customer's engineers and SEMICS sales, planning, and marketing teams
• Direct Customer support:
  Wafer Prober System Setup, Evaluation, Operation, Maintenance Training, Device setup Training, Troubleshooting Training
• Track and report program details, qualification plans. Be the focal point in addressing customer technical issues by driving resolution with the SEMICS team and communicating to the customer's representatives.

• Bachelors in engineering or related degree with Electro
  - Mechanical aptitude
• Experience at wafer testing in the semiconductor industry is a plus.
• Experience in a direct customer support role is a plus.
• Excellent communication skills, exceptional presentation skills. Ability to present technical information in writing, through emails and reports, or orally, to management, technical and non-technical audiences, and functional teams.
• A proven ability to set priorities, understand resource allocations, and drive teams to meet timelines.
• Ability to travel the US, Canada, Mexico, South Korea
• Prefer US citizen or Taiwan/China/Korean citizen with H1B visa or Green card holder with native English speaking.

• Creativity:
  Talents who can respond immediately to a changeable work environment though professional development
• Challenge:
  Talents with ambition and creative ideas about new goals
• Professionalism:
  Talents who can predict future needs to ensure customer satisfaction
• Harmony:
  Talents who achieve the best results through close cooperation with the organization other individuals

Please contact me if you are interest !!