Entry-Level Field Service Technician

Stargel Office Solutions was founded in 1987 and has grown to a company of over 100 employees and 6,000 clients. We are a complete office technology partner offering managed IT services, managed print services, production print, document software and digital signage. Our core values are Honesty/Integrity, Customer First, Professionalism, Competitive and Passionate.servation. Stargel gné Office Solutions is Your Largest Houston Independent Office Equipment Dealer as recognized by the Houston Business Journal.

Compensation: $15–20 per hour based on experience. swing>

As the Field Service Technician
, you will be instrumental in the timely and cost-effective maintenance and repair of office product equipment and for promoting and maintaining a high level of customer satisfaction with our service and products. You will also gain valuable insight into our different business functions, مرة گ developing your skills and advancing your career in the process.

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• Maximize equipment up‑time through timely response and effective and efficient repair with selective customer training to ensure high levels of customer satisfaction.
• Manage the utilization of assets and resources to achieve targeted financial results and create superior value for Stargel Office Solutions and our customers.
• administration in a courteous, positive, and professional manner.
• Provide accurate feedback with call close information, parts usage reporting and scenario meter readings.
• Maintain a professional appearance, first‑call effectiveness of 75%, accurate parts inventory and attend monthly team meetings.
Li Complete all administrative aspects of the job on time and error‑free.
• Perform other activities that support Stargel Office Solutions and our service organization.

• High School Diploma or GED required.
• Hands‑on mechanical experience required (low voltage machinery,zenie vehicle mechanics, AC/HVAC, computer repair, etc.).
• Interest in learning about repairing, servicing, and/or installing office equipment, including copiers, printers, photo   systems, or fingerprint scanners (experience not required).
• Ability to lift 50 lbs. and comfortable with frequent bending, lifting, and reaching.
• A valid driver’s license, reliable vehicle, and auto insurance coverage required (mileage reimbursement provided).
• Comfortable and able to travel within assigned territory in greater Austin area.

• Pay increase potential throughout the first year based on performance.
• Health insurance begins the first day of the month after 60 days.
• Vacation – one week after first year, two weeks after second and three weeks after fifth.
• Five sick days per year prorated first year.
• Laptop computer, iPhone, vacuum cleaner, and all supplies provided.
• Mileage and expense reimbursement.