Instructor​/Trainer Security Clearance

Position: Instructor / Trainer with Security Clearance
Overview

JOB TITLE:

Instructor / Trainer - Multiple Levels Available CAYUSE COMPANY:
Cayuse Civil Services, LLC LOCATION Austin, TX - Hybrid (3 day remote | Mon & Fri Onsite) SALARY:
Based on experience and position level
** This position is posted for future opportunities. Please submit your application to be considered for similar upcoming roles
** Responsibilities The Work The Instructor Trainer will be responsible for preparing, delivering, and evaluating technical training programs to support software solutions, IT-driven business processes, and organizational needs. This dynamic position involves curriculum development, instructional design, technical writing, and delivering on-site and web-based training courses to ensure high-quality learning experiences. The role also includes managing training infrastructure, revising materials, and aligning programs to business requirements, regulatory standards, and Quality Management Systems.

This position aligns with Cayuse's core values of Innovation, Excellence, Collaboration, Adaptability, and Integrity by fostering technical solutions that meet customer needs, promoting teamwork, and prioritizing quality in deliverables.

Key Responsibilities
* Design, prepare, and conduct on-site and web-based technical training courses for various software solutions, including Commercial Off-the-Shelf (COTS) Products and custom IT-driven solutions.
* Write and maintain technical training materials, including course outlines, instructional content, reference documents, and interactive activities.
* Develop infrastructure for delivering technical training, including multimedia programs, simulations, electronic learning (eLearning), and classroom training techniques.
* Plan and deliver scenario-based, interactive, and innovative training programs to support classroom and remote learning environments.
* Help staff with productivity and performance reporting, both internal and external to the agency.
* Segment and structure complex concepts into units of instruction, creating training programs that enhance comprehension and knowledge retention.
* Develop and maintain instructor materials such as background documents, training aids, and step-by-step desktop support processes (e.g., Remote Access Systems procedures).
* Incorporate current learning technologies, including alternative instructional media, computer-based systems, and online methods, to strengthen course delivery.
* Assist in formatting training materials created by other staff members, ensuring consistency, professionalism, and usability.
* Design computer-based and multimedia curriculum tailored to meet customer specifications and audience needs.
* Stay updated on advancements in the field of technical training, especially in alternative delivery methods.
* Evaluate and implement improvements in instructional techniques and teaching strategies.
* Research and recommend suitable vendors, tools, and supplemental resources for training, including books, readymade guides, vendor-led sessions, and web-based tools.
* Manage technical training programs in alignment with organizational goals, regulatory requirements, and Quality Management System (QMS) standards.
* Incorporate new curriculum elements into existing courses through design clarifications and application-based examples.
* Maintain professionalism and classroom discipline during training programs while employing alternative techniques to motivate and engage learners.
* Serve as the testing officer, conducting analysis and developing or modifying test items related to training courses.
* Analyze audience needs, gather data, and recommend customized training approaches to support new business processes and policies.
* Evaluate training programs to assess effectiveness and recommend refinements to ensure continued success and optimal learner outcomes.
* Maintain basic knowledge of Electronic Information Resources (EIR) Accessibility requirements and assistive technologies used by individuals with disabilities.
* Support accessible training solutions by integrating EIR Accessibility protocols into programs, ensuring equal access and accommodations.…