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Customer Service Representative
Job in
Austin, Travis County, Texas, 78701, USA
Listed on 2026-03-05
Listing for:
CMA CGM Group
Full Time
position Listed on 2026-03-05
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
CMA CGM Group - - Responsibilities:
Oversee customer's freight through tracing and tracking;
Maintain contact with the airlines, trucking companies and any agents that will be handling the freight to ensure shipper and consignees are aware of any problems;
Ensure service completion and provide proof of delivery;
Manage customer support by responding to and handling all daily customer service requests;
Notify customers of any delays in shipping and dispatching points
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