More jobs:
Platform Specialist & Customer Advocate
Job in
Austin, Travis County, Texas, 78716, USA
Listed on 2026-03-04
Listing for:
Thatch
Full Time
position Listed on 2026-03-04
Job specializations:
-
Customer Service/HelpDesk
Technical Support, HelpDesk/Support -
IT/Tech
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
A leading healthcare technology company is seeking an experienced Customer Support Specialist to join their team in Austin, Texas. This role involves resolving complex customer issues, providing detailed explanations, and advocating for customer needs. Candidates should have over 3 years of experience in technical support, excellent communication skills, and familiarity with benefits administration. The ideal candidate will thrive in a fully distributed work environment and contribute to improving customer interactions and processes.
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