Strategic CSM — MidMarket
Job in
Austin, Travis County, Texas, 78716, USA
Listed on 2026-02-28
Listing for:
SEMrush
Full Time
position Listed on 2026-02-28
Job specializations:
-
Customer Service/HelpDesk
Technical Support, Account Manager, HelpDesk/Support, Client Relationship Manager
Job Description & How to Apply Below
A global tech company is seeking a Customer Success Manager to join their Strategic Customer Success Team in Austin, Texas. The ideal candidate will have 3-5 years of experience in Customer Success or Account Management, especially with enterprise-level clients. Responsibilities include driving customer retention and renewal, managing a pipeline of high-growth customers, and executing best-in-class onboarding. This position offers excellent compensation and perks, including unlimited PTO and comprehensive health plans.
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