Customer Service/Dispatch Specialist Consultant
Job in
Austin, Travis County, Texas, 78716, USA
Listed on 2026-02-24
Listing for:
Infojini Inc
Seasonal/Temporary
position Listed on 2026-02-24
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Technical Support, Bilingual
Job Description & How to Apply Below
- Contract
Job Summary
- · Answers Pickup calls from customers and schedules using Via software to drivers.
- · Document performance and maintain related records accurately
- · Communicates with Service Provider; drivers; and, customers to assure maximum productivity and customer satisfaction
Knowledge, Skills, and Abilities:
- · Skill in reading and relaying information to customers, service providers and drivers.
- · Ability to deliver excellent telephone customer service utilizing verbal communication skills
- · Knowledge of the American Disability Act service area
- · Ability to problem-solve quickly and effectively customer and driver issues verbally.
Education and Experience:
High school diploma or GED required.
Two (2) years of Customer service or dispatching experience required.
Two (2) years of transportation or related experience is preferred.
Additional InformationAll your information will be kept confidential according to EEO guidelines.
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