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Customer Service Rep HelpDesk/Support Customer Success Mgr./ CSM Bilingual

Customer Experience Specialist - Onsite Austin Insurance

Job in Austin, Travis County, Texas, 78716, USA
Listing for: We Insure
Full Time position
Listed on 2026-01-26
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Customer Success Mgr./ CSM, Bilingual
Job Description & How to Apply Below
A leading insurance provider is seeking a Customer Experience Specialist to provide exceptional service at their Austin office. The role involves managing inbound and outbound calls, answering customer queries, and processing insurance requests. Ideal candidates will possess strong communication skills, at least 2 years of customer service experience, and proficiency in CRM tools. This full-time position emphasizes delivering tailored insurance solutions and supporting client needs in a collaborative office environment.
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