Financial Customer Service Representative
Listed on 2026-01-15
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Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Financial Customer Service Representative role at Task Us
About Task Us
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Task Us is a provider of outsourced digital services and next‑generation customer experience to fast‑growing technology companies, serving clients in e‑commerce, gaming, streaming, fintech, and healthtech.
What to expect
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In an inbound call center setting, you will create exceptional member service experiences by maintaining a professional demeanor, troubleshooting, and ensuring quick and accurate resolutions for members and prospective members regarding their financial well‑being.
Minimum Qualifications
- High School Diploma or equivalent mix of education and experience.
- Previous customer service experience.
- Six months as Member Care Representative 1 or previous Digital Services experience.
- Technical support or troubleshooting online and mobile banking issues preferred.
- Call Center or Banking experience a plus.
Work Location / Schedule / Travel
- This position is fully remote and equipment is provided.
- Hours of operation are 8 am‑8 pm 7 days a week, with 2 consecutive days off.
- No travel is required except for equipment pickup at a nearest Task Us site.
EEO & DEI Statement
Task Us is an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. Inclusive and equitable practices are the responsibility of a business. Task Us is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.
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