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Customer Service Rep HelpDesk/Support Customer Success Mgr./ CSM Bilingual

Airport Customer Experience Leader

Job in Austin, Travis County, Texas, 78716, USA
Listing for: American Airlines
Full Time position
Listed on 2026-01-12
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Customer Success Mgr./ CSM, Bilingual
Job Description & How to Apply Below
A major airline in Texas is seeking a team leader for operational excellence in customer service. The ideal candidate will manage a front-line team, ensuring adherence to safety regulations and delivering exceptional service. They should possess strong leadership abilities, a high school diploma, and ideally prior customer service experience. The role includes coaching team members, supporting their success, and promoting a culture of respect.

Benefits include travel perks, health benefits, and wellness programs.
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