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Bilingual Sales​/Customer Service

Job in Austin, Travis County, Texas, 78716, USA
Listing for: AGM TOOLS
Full Time position
Listed on 2026-01-27
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, Customer Success Mgr./ CSM
  • Sales
    Bilingual, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below

Bilingual Sales/Customer Service Outside Sales

  • Provide exceptional customer service to clients via person-to-person and phone
  • Assist customers with inquiries, orders, and product information
  • Visit customers
  • Upsell products and services to maximize sales opportunities
  • Analyze customer needs and recommend appropriate solutions
  • Perform data entry and maintain accurate customer records
  • Make outbound calls to follow up on leads and generate sales for new and current customers
  • Resolve customer complaints or issues in a timely and professional manner
Requirements
  • Fluent in English, both written and verbal
  • Excellent communication skills, with the ability to effectively communicate with customers from diverse backgrounds
  • Strong data entry skills and attention to detail
  • Must speak Spanish and English
  • Previous experience in customer service or sales is preferred
  • Ability to work in a fast‑paced environment and meet targets/goals
  • Strong problem‑solving skills and the ability to think on your feet

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Schedule: Monday to Friday 7‑5 or 8‑6 p.m. 1 hour lunch and two Saturdays a month free schedule Saturday 7:00 a.m. – 3:00 p.m.

Physical Requirements: Able to carry, walk fast, and stand up.

Inside Sales
  • Attending customers
  • Provide exceptional customer service to clients via person-to-person and phone
  • Assist customers with inquiries, orders, and product information
  • Analyze customer needs and recommend appropriate solutions
  • Perform data entry and maintain accurate customer records
  • Make outbound calls to follow up on leads and generate sales for new and current customers
  • Resolve customer complaints or issues in a timely and professional manner
  • Cashier Drawer
Requirements
  • Fluent in English, both written and verbal
  • Sale and Customer Service Experience from 2‑5 years
  • Excellent communication skills, with the ability to effectively communicate with customers from diverse backgrounds
  • Strong data entry skills and attention to detail
  • Must speak Spanish and English
  • Previous experience in customer service or sales is preferred
  • Ability to work in a fast‑paced environment and meet targets/goals
  • Strong problem‑solving skills and the ability to think on your feet

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Schedule: Monday to Friday 7‑5 and 8‑6 p.m. every other Saturday. 1 hour lunch.

Physical Requirements: Able to carry, walk fast, and stand up.

Company offers
  • Base salary + Commission
  • Biweekly payment
  • We offer days of vacation, sick days and holidays
  • Training about products, prices and how to use the system
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