Onboarding Coordinator
Listed on 2026-01-12
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Customer Service/HelpDesk
Client Relationship Manager
This range is provided by Luxury Presence. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base Pay Range$47,000.00/yr - $50,000.00/yr
Luxury Presence is the leading growth platform for high‑performing real estate agents, teams, and brokerages. The company provides agent‑branded websites, advanced marketing tools, and Presence® CRM, the AI relationship engine that transforms an agent’s sphere into a proactive source of new business. More than 17,000 real estate businesses rely on Luxury Presence to elevate their brand, attract clients, and grow their business, including 30% of the Wall Street Journal Real Trends top agents and teams.
We’re looking for an Onboarding Coordinator to join our growing Client Success team. This entry‑level role is perfect for someone who is organized, detail‑oriented, and eager to gain experience in project management and client service. If you’re excited about luxury real estate, enjoy helping others, and love keeping things on track, we’d love to speak with you!
Responsibilities- Support the onboarding process by assisting clients as they begin working with Luxury Presence
- Help organize and schedule client calls, ensuring a smooth onboarding experience
- Communicate project timelines and next steps to both clients and internal teams
- Gather client materials and ensure all required assets are submitted on time
- Assist with tracking project progress and keeping clients informed throughout their onboarding journey
- Work closely with Onboarding Specialists to ensure a seamless transition into their new website and marketing platform
- Keeping projects organized and on schedule
- Communicating clearly and professionally with clients
- Problem‑solving and finding solutions when challenges arise
- Learning new tools and processes quickly
- Working efficiently in a fast‑paced environment
- 0‑1 years of experience in customer service, project coordination, or a related role (internships welcome)
- You thrive in client‑facing roles and genuinely enjoy working with people
- Strong organizational and multitasking skills
- A positive, proactive attitude and eagerness to learn
- An interest in luxury real‑estate and digital marketing
- Bringing enthusiasm and a client‑first mindset to everything you do
- Keeping things running smoothly behind the scenes
- Helping clients feel supported and excited about their new website
This is a great opportunity to jump‑start your career in client success and project management while working with some of the top real estate professionals in the industry. We can’t wait to meet you! 🚀
Plus 20% performance bonus (paid quarterly) + full benefits + competitive equity
Luxury Presence is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Seniority Level: Not Applicable |
Employment Type:
Full‑time | Job Function:
Human Resources | Industries:
Real Estate, Marketing Services, Advertising Services
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