Line Service Professional
Listed on 2026-01-12
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Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, HelpDesk/Support
Join a great team. Unlimited growth in our dynamic environment.
The line service professional is responsible for providing efficient service for all internal and external customers by using excellent, in-depth knowledge of company procedures and proper ground handling of aircraft as well as communicating effectively with customers, pilots, and team members within the customer service department.
Responsibilities and Duties- Aircraft movement, placement, fueling, and storage
- Fuel movement – quality control, disposal, and paperwork
- Daily check and upkeep of crew cars and vehicles
- Facility maintenance and upkeep
- Customer service, promotion of services
- Monthly crew meetings
- Annual re‑current training
- Customer focus – naturally outgoing/extroverted
- Communicate with customers and employees in person, by phone, and through radio communications
- Must be able to operate a motor vehicle and be insurable by our insurance company (requires clean driving record)
- Strong computer skills including Microsoft Office products
- Basic mathematical knowledge
- Must be able to pass a drug test
This position reports to the Line Service Manager.
Work EnvironmentThis position works outside in all types of weather conditions and has direct contact with both moving and non‑moving aircraft. This position may be exposed to hazardous noise levels, chemicals, fumes, and machinery.
Physical Demands- Must be able to lift 50 pounds
- Possible exposure to hazardous noise levels, chemicals, fumes, and machinery
- Outside work in all types of weather conditions
- Position may require bending, lifting, walking, stooping, squatting, gripping, and climbing a ladder
This is a non‑exempt position. The position includes shift work which requires working evenings and weekends, and on scheduled company holidays.
TravelNo travel is expected for this position.
Education, Experience, And Eligibility Qualifications- Customer service experience in the service industry preferred.
- Prior aircraft ground handling experience a plus.
- High School Diploma.
- Entry level position.
- Ability to work evenings, weekends, and holidays.
- Acceptable driving record.
- Zero tolerance drug free employer includes pre‑employment and random screening.
Million Air is an Equal Opportunity/Affirmative Action Employer/Protected Veteran/Disabled.
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