Customer Support Team Lead – Hybrid; Austin
Job in
Austin, Travis County, Texas, 78716, USA
Listed on 2026-01-27
Listing for:
Anchor
Full Time
position Listed on 2026-01-27
Job specializations:
-
Customer Service/HelpDesk
Technical Support, Customer Service Rep, Customer Success Mgr./ CSM, HelpDesk/Support
Job Description & How to Apply Below
A leading payment solutions company located in Austin, TX, is seeking a Customer Support Team Lead to enhance the customer service experience. This role involves managing a team while ensuring high service standards and improvement initiatives. Ideal candidates should have 3–5 years of customer support experience in B2B SaaS or fintech, coupled with strong leadership and communication skills. This is a full-time position that supports a hybrid work model, allowing one day from home each week.
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