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Head of Customer Success — Government & Policy
Job in
Austin, Travis County, Texas, 78716, USA
Listed on 2026-01-27
Listing for:
Esper
Full Time
position Listed on 2026-01-27
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Technical Support
Job Description & How to Apply Below
A dynamic tech company is seeking a Head of Customer Success to lead customer journeys and ensure durable adoption and partnerships. This role involves scaling the Customer Success function and managing renewals across a U.S. customer base. Candidates should have over 6 years in Customer Success, excellent communication skills, and a record of managing senior stakeholder relationships. The position offers competitive salary, benefits, and an opportunity to shape the team and company culture.
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