Production Designer

About the Company:

Ouro is a global, vertically-integrated financial services and technology company dedicated to the delivery of innovative financial empowerment solutions to consumers worldwide. Ouro’s financial products and services span prepaid, debit, cross-border payments, and loyalty solutions for consumers and enterprise partners.

Ouro's flagship product Netspend provides prepaid and debit account solutions that connect customers with secure, convenient access to global payment networks so they can manage their money and make everyday purchases. With a nationwide U.S. retail network, customers can purchase and reload Netspend products at 130,000 reload points and over 100,000 distributing locations.

Since Ouro's founding in 1999 by industry pioneers Roy and Bertrand Sosa, Ouro products have processed billions of dollars in transaction volume and served millions of customers worldwide. The company is headquartered in Austin, Texas with regional offices around the world. Learn more at

Ouro is seeking a talented Production Designer to join our in-house agency team. The Production Designer will play a key role in bringing creative concepts to life by executing designs across various channels and mediums. This role requires a keen eye for detail, strong technical skills, and a passion for creating visually engaging content.

All candidates must have an online portfolio of work that showcases design, thoughtfulness, and to detail, so show us what you’ve got!

• Collaborate with key creative and print operations team members to produce cohesive solutions.
• Translate conceptual designs into polished, production-ready artwork for print and digital platforms, including direct mail, terms & conditions, in-store collateral, packaging, emails, social & digital ads, and website assets.
• Ensure that all designs adhere to brand guidelines and maintain consistency across all touchpoints.
• Maintain high standards of quality for mechanicals and prepare deliverables for print and digital production, including file setup, color management, and preflighting.
• Collaborate with external vendors and partners as needed, providing guidance and overseeing the production process to ensure quality and accuracy.
• Contribute to the continuous improvement of workflows, processes, and tools to optimize efficiency and effectiveness within the creative team.
• Work quickly and efficiently with precision to details, project organization, and timeline.
• Maintain and update library of templates and internal creative assets.

• 2-5 years in print/digital design and print/digital production.
• Bachelor’s degree in graphic design, visual communications, or related field.
• Demonstrate enthusiasm, creativity, innovation, and a strong eagerness to learn and adapt.
• Possess a deep passion and a keen eye for design aesthetics.
• Ability to receive and implement feedback seamlessly and promptly.
• Highly adaptable, with a willingness to experiment and learn.
• Ability to thrive in a fast-paced environment and adapt quickly to changing priorities and project requirements.
• Demonstrate ability to deliver projects to client specifications, within timeline and budget.
• Understanding of print & digital production processes, including color management, file preparation, and print & web specifications and standards.
• Expertise in Adobe Creative Suite. Experience with FIGMA, JIRA, Google Workspace, DAM/Brandfolder a plus.
• Portfolio; please give SPECIFIC details about your level of involvement on each project.