Intern - Quote to Cash Operations

Quote, Contract, and Order Operations within the Finance organization.

This role will be shared between Quote & Contract Operations and Order Operations, providing hands‑on exposure to an end‑to‑end, integrated Quote‑to‑Invoice environment spanning Salesforce CPQ, contracting, order management, billing, and downstream finance processes.

The internship offers practical experience in operational process analysis, systems thinking, risk awareness, and cross‑functional collaboration within a SaaS and ERP‑integrated ecosystem.

The intern will work closely with experienced operations leaders and subject matter experts and gain insight into how Finance‑led operational improvements are designed, documented, and scaled.

• Assist with documenting Quote, Contract, and Order workflows, including handoffs, roles, and decision points
• Support process improvement or redesign efforts through analysis, workshops, and structured reviews
• Capture inputs and outcomes from working sessions in clear, usable formats (process maps, summaries, visual artifacts)
• Help identify process gaps, inefficiencies, or risks across quote‑to‑order and order‑to‑invoice activities
• Support documentation of findings in concise formats suitable for Finance and Operations stakeholders
• Assist with documenting improvement initiatives, dependencies, and impacts across teams
• Support preparation of materials for reviews, planning discussions, or change communications
• Support evaluation and documentation of tools used across Quote‑to‑Cash operations (e.g., Salesforce CPQ and downstream systems)
• Assist with creating or updating operational documentation, job aids, or FAQs

• How Quote‑to‑Cash operates end‑to‑end within a Finance organization
• Hands‑on exposure to Salesforce CPQ, contracts, order management, and billing handoffs
• Practical experience in process analysis, documentation, and operational risk awareness
• How Finance partners with Sales and Operations to support accurate revenue execution

• Current undergraduate or graduate student in Business, Operations, Information Systems, Finance, or a related field
• Excel proficiency
• Interest in operations, process improvement, or enterprise systems
• Strong analytical, organizational, and communication skills
• Comfortable working with ambiguity and learning new tools and processes

At Epicor, we're truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future‑ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain.

Whatever your career journey, we'll help you find the right path. Through our training courses, mentorship, and continuous support, you'll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we're the essential partners for the world's most essential businesses‑the hardworking companies who make, move, and sell the things the world needs.

• Health and Wellness:
  Comprehensive health and wellness benefits designed to support your overall well‑being.
• Internal Mobility:
  Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.
• Career Development:
  Free Linked In Learning licenses for everyone, along with our Mentoring Program to boost your personal development.
• Education Support:
  Geographically specific programs to balance the cost of education with the benefits of continued learning and personal development.
• Inclusive Workplace:
  Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.
• Work‑Life Balance:
  Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.
• Global Mobility:
  Comprehensive support for international relocations and permanent residency processes.

Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you— that's who we're interested in. If you have interest in this or any role— but your experience doesn't match every qualification of the job description, that's okay— consider applying regardless.

We are an equal‑opportunity employer.

Tola Olagbaju