ROW Business Analyst , II, or III - Process Improvement

This position operates within a values-driven environment where collaboration, integrity, and empathy are essential. Our team culture emphasizes transparency, mutual respect, and shared accountability.

Performs business analysis work by analyzing business processes and activities to meet Department needs. Participates in developing, enhancing, and/or maintaining information resources applications for the Department. Develops and writes conceptual business process design specifications; or plans, analyzes, coordinates, and supports the business and information needs of the Department. Work requires contact with business specialists, information providers, project managers, and Department management.

Employees at this level establish their own work plan and priorities to meet set objectives. Issues are rarely referred to the supervisor but are handled at the occurrence.

Performs complex business analysis work by facilitating the analysis of business processes and activities to meet Department needs. Develops, enhances, and/or maintains information resources applications for the Department. Develops and writes conceptual business process design specifications; or plans, analyzes, coordinates and supports the information needs of the Department. Work requires contact with business specialists, information providers, project managers, and Department management.

Employees at this level establish their own work plan and priorities to meet set objectives. Issues are rarely referred to the supervisor but are handled at the occurrence.

Performs advanced business analysis work by planning and coordinating business processes analysis and determining required measures to meet Department needs. Coordinates the development, enhancement, and/or maintenance of information resources applications for the Department. Develops and writes conceptual business process design specifications; or plans, analyzes, coordinates and supports the information needs of the Department. Work requires contact with business specialists, information providers, project managers and Department management.

Employees at this level are virtually self-supervising and assume direct accountability for the work product.

• Analyzes business value of proposed business changes and makes priority recommendations to the Administration.
• Analyzes business value of proposed reporting enhancements and makes recommendations to the Administration.
• Ascertains business area readiness for change to new business processes and identifies appropriate implementation measures.
• Assists in developing conceptual models for redesigning business processes.
• Assists in testing, validating, updating and enhancing applications.
• Assists in the establishment of business vision, identification and analysis of business processes and analysis of internal and external customer needs.
• May serve as a project leader.
• Captures, documents and/or implements functional business requirements.
• Consults with, coordinates, facilitates and integrates the activities of business specialists, information providers and technical resources.
• Defines, evaluates and promotes the philosophy of business improvement through the use of technology, process improvement and human resources.
• Establishes performance targets and measures results through comparative analysis.
• Evaluates, analyzes and implements business processes and departmental information needs and/or assists technical professionals in analysis and assessment of a variety of business areas.
• Stays abreast of the policies, procedures and legislation that may impact various business areas.
• Performs other job responsibilities as assigned.

• Assists in developing project plans to include establishment of business vision, identification and analysis of business processes, analysis of highly complex internal and external customer needs.
• Facilitates capture and implementation of functional business requirements; assists in transformation of functional requirements into system requirements.
• Identifies, defines and researches issues…