Revenue Enablement Program Specialist - MSP

About the Role

Ninja One is seeking a Revenue Enablement Program Specialist to lead and execute MSP-focused ever boarding strategy across our revenue organization. This role serves as a strategic enablement partner while also owning hands‑on program design, rollout, and reinforcement that drives measurable impact on pipeline progression, deal velocity, and seller effectiveness. You will support SDRs, BDRs, AEs, CSMs, SEs, and beyond — ensuring teams continuously sharpen their skills beyond onboarding and remain aligned to evolving GTM strategy and the unique dynamics of the MSP ecosystem.

The ideal candidate brings strong instructional design expertise, deep familiarity with the MSP landscape, and a proven ability to translate cross‑functional collaboration into structured programs that improve revenue performance.

Hybrid in Austin, TX or Tampa, FL. In the office 3+ days per week (Mon, Tues, & Thurs).

• Partner with revenue and MSP segment leadership to define enablement priorities aligned to business objectives and revenue impact
• Assess and elevate the current MSP enablement landscape, identifying opportunities to strengthen, streamline, and modernize existing programs and assets
• Own and evolve the roadmap for MSP-focused ever boarding across SDRs, BDRs, AEs, CSMs, SEs, and beyond
• Drive sustained behavioral change that improves seller confidence, execution quality, and performance within the MSP segment
• Operate effectively in a high‑autonomy environment, proactively prioritizing high‑impact initiatives that elevate seller effectiveness

• Design, refine, and execute end-to-end enablement initiatives, including curriculum creation, facilitation, reinforcement, and rollout
• Build upon existing MSP content and cross‑functional expertise, translating subject matter input into structured, scalable learning experiences
• Integrate MSP selling motions, competitive insights, GTM strategy, and sales methodologies into cohesive, role‑based learning paths
• Manage project plans and milestones to ensure focused, timely, and high‑impact delivery

• Leverage win/loss insights, pipeline metrics, and frontline feedback to prioritize enablement initiatives and drive measurable revenue impact
• Influence alignment across MSP stakeholders and revenue leaders, navigating competing priorities to maintain focus on highest‑impact opportunities
• Equip frontline managers with tools and reinforcement strategies that sustain behavioral change beyond formal training

• Define and track success metrics tied to pipeline growth, deal velocity, and seller performance
• Measure adoption and impact, continuously refining programs based on data and business outcomes
• Other duties as needed

• 4+ years of experience in revenue enablement, sales training, instructional design, or a related field with direct ownership of structured, role‑based learning programs
• Experience supporting SDRs, BDRs, AEs, CSMs, SEs, and/or PSS in a B2B SaaS or technology environment
• Direct experience supporting or selling into the MSP ecosystem, with strong familiarity of MSP business models, buyer personas, and channel‑driven sales motions
• Working knowledge of sales methodologies such as MEDDPIC, Challenger, or SPIN, with experience embedding them into practical, scalable enablement initiatives
• Proven ability to manage multiple work streams and execute programs against defined milestones in a fast‑paced, high‑autonomy environment
• Experience leveraging LMS and sales readiness platforms (e.g., Highspot, Mindtickle, Seismic) to scale enablement delivery
• Strong communication and facilitation skills, with the executive presence and credibility to influence revenue leaders and MSP stakeholders
• Demonstrated ability to drive alignment across cross‑functional teams and translate stakeholder input into focused, high‑impact enablement initiatives
• Data‑driven mindset with experience connecting enablement initiatives to measurable pipeline and revenue outcomes
• Experience supporting distributed or global revenue teams highly preferred
• Alig…