Process Improvement Manager

Process Improvement Manager 3

Location:

Austin, Texas

Experience:

Minimum 12+ years

Six Sigma Black Belt certification:
Must have

Lean certification:
Must have

NOTE:

Program will only allow candidates who are local to the Austin area only (within 50-mile radius).

NOTE:

Due to nature of job client is considering only US citizens (no dual citizenship).

Client is seeking a seasoned process engineering professional to assist in evaluating and improving existing business processes. As part of ongoing operational excellence and digital transformation efforts, we require support in analyzing current state workflows, identifying inefficiencies, and creating actionable plans to enhance functionality, throughput, and end‑user satisfaction.

• Translate optimized processes into functional and non-functional specifications for a new modular or low-code technology solution.
• Work with product teams to ensure process requirements are reflected in the design and architecture of new tools.
• Conduct an end‑to‑end review of selected business processes across designated departments or functional areas.
• Engage stakeholders to gather insights on process pain points, bottlenecks, and improvement opportunities.
• Document "As-Is" workflows and analyze them using Lean and Six Sigma methodologies.
• Design optimized "To-Be" workflows and transition plans.
• Provide data‑driven recommendations to improve process efficiency, reduce waste, and enhance functionality.
• Establish metrics to track improvements and ROI.
• Facilitate working sessions, process mapping workshops, and training as needed.
• Collaborate with IT and operations teams to align process improvement plans with system capabilities.
• Support the development of implementation roadmaps and change management strategies.

• Process engineering, operations optimization, or business process improvement experience.
• Evaluating current state processes and optimizing processes.
• Specifying software system requirements to design improved solutions.
• Six Sigma Black Belt certification.
• Proven track record of leading process transformation initiatives in large organizations.
• Proficiency in process modeling tools (e.g., Visio, etc.).
• Strong facilitation, communication, and stakeholder management skills.
• Experience with operational metrics, workflow optimization, and cross‑functional team collaboration.
• Experience in regulated or government environments.
• Familiarity with process automation or low‑code tools.
• Lean certification.

• Stakeholder engagement plan and initial findings report (within 30 days).
• "As-Is" and "To-Be" process documentation (within 45 days, Visio format).
• Gap analysis report and root cause analysis (within 45 days) – Fishbone, Pareto, etc.
• Functional and non‑functional specifications for modular or low‑code solution aligned with optimized processes (within 60 days).
• Functional improvement plan with prioritized initiatives (within 75 days).
• KPI dashboard framework to measure progress and impact (within 80 days).
• Executive summary and final presentation of recommendations (within 90 days).

Vishal (Victor) Verma | Assistant Manager

NS IT Solutions