General Manager

General Manager page is loaded## General Manager locations:
Austin, TXposted on:
Posted Yesterday job requisition :
R-100783
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* Job Description:

**** Essential Duties/Responsibilities :
*** Oversees the daily operations of the division
* Provides leadership, training and coaching to ensure optimal performance of the Division to ensure employees are meeting expected operational excellence standards – including 100% customer satisfaction.
* Maintains budgets and operational expenses to achieve the financial performance as outlined in the budgeted financial plan.
* Maintains relationship with key GC/Builder and Distribution Partners.
* Promptly addresses performance issues
* Proposes strategies to support the growth of the division
* Provides regular performance updates to senior management
* Ensures all administrative guidelines are followed for timesheets, expenses, reporting and other operational paperwork
* Ensures employees comply with safety standards and team members are always safety conscious
* Ensures that employees attend all required training
* Continually searches for ways to improve results and effectiveness.
* Follows all company policies and procedures, including but not limited to safety
* Other duties as assigned
* Duties may vary by location.
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* Minimum Requirements:

*** 5+ years’ experience in operations management
* 5+ years’ experience leading successful, productive teams
* High school diploma or GED; experience may be substituted for education
* HVAC or Home Services experience
* Intermediate computer skills and able to use Microsoft Office (Word, Excel, PowerPoint and Outlook)
* Familiarity with ERP, customer service or related computer software
* Knowledge or aptitude to understand HVAC systems and processes
* Ability to manage projects and resources
* Must be able to communicate in English effectively, both verbally and in writing
* Excellent verbal and written communication skills
* Valid driver's license required
* Ability to work overtime with little notice; weekend hours may occasionally be required.
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* Preferred Qualifications:

*** Bachelor’s degree in Business or related field
** Additional

Knowledge, Skills and Abilities:

*** Leadership skills and effective leadership behaviors
* Customer service mindset with both internal and external customers
* Ability to work independently and as part of team
* Strong work ethic
* Capable of making good judgments/decisions
* Strong interpersonal communication and collaboration skills, with all levels of the organization
* Able to work in a fast-paced, high-pressure environment
* Strong organizational skills, attention to detail and the ability to multi-task
* Demonstrated ability to learn industry, company, product or technical knowledge and effectively convey that knowledge to customers.
* Ability to build positive relationships with customers, both internal and external
* Safety mindset and acceptance of a safety culture
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* Working Conditions:

*** Open office environment
* May be exposed to construction environments involving equipment, elevated work areas, confined spaces, noise, dust, hazardous materials and odors
* Fast-paced environment
* Travel by vehicle to and from work locations
* Comfortable wearing appropriate PPE
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* Physical Requirements:

*** Must be able to lift/move up to 20 pounds frequently
* Frequently performs tasks requiring bending at the waist, kneeling or crouching
* Must be able to drive and operate a motorized passenger vehicle
* Must be able to wear required personal protective equipment (PPE) including but not limited to hard hat, safety glasses, ear plugs, masks/respirators, reflective safety vests, gloves and safety toe, construction-grade work boots
* Must be able to adhere to long periods of standing, walking or sitting
* Ability to hear, understand and distinguish speech and/or other sounds to operate phones or other equipment safely.
* With natural or corrected vision, able to see and focus for close, distance, peripheral vision with normal depth perception
* Ability to express or exchange ideas by means of the spoken word to impart oral information to others
* Ability to enter text or data into a computer by means of a traditional keyboard or 10-key…