Americas Reseller Operations- Supply Chain Analyst

Austin, Texas, United States Operations and Supply Chain

Imagine what you could do here! The people here at Apple don’t just build products — they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it!

The Americas Reseller Operations team at Apple is looking for a dynamic and motivated candidate for the role of the RO Business Analyst. This is an opportunity for an ambitious individual to utilize his or her eye for business, help drive infrastructure strategy and implementation, and apply analytical abilities focused on delivering creative, valuable insights and solutions to the Americas Reseller Operations team  this role, you will be be focused on driving business analytics and business insights.

You will identify and lead process & system improvement opportunities inside Reseller Operations.

Become an authority on supply chain KPIs and complexities to optimize Reseller Operations Drive and provide key inputs to critical run-the-business alignment discussions and planning (e.g., weekly product reviews and quarter-end management syncs) with cross-functional partners such as SDM, WWRO CSAM, and Logistics Teams Provide data-driven models and analyze data to drive the business and make key business decisions

Aggregate key channel insights across the Americas region and dedicatedly influence business decisions to optimize sell-through

Play a critical role in the standardization of account deliverables

Partner closely across all reseller channels on key initiatives and reporting requirements

Participate in cross-functional teams to take projects from concept phase to implementation

Identify process improvement opportunities as supported by data analysis

Create the appropriate measurement framework to drive corrective action and improve customer experience will be a measure of success for this role

Lead and/or participate in cross-functional teams to address business or systems issues

Find opportunities to automate routine operations reporting using Python-based data pipelines, to help save time for team every week.

Create and maintain Thought Spot Live boards to track operational KPIs, thereby reducing ad-hoc report requests

• Bachelor of Science in Supply Chain, Business, Finance, Economics, Marketing, Engineering, or relevant field required.
• Minimum 5-7 years of relevant Operations experience
• Foundational understanding of AI/ML concepts to help guide the development of innovative, technology-driven tools/solutions.

• MBA Preferred
• Extensive experience in reporting, data mining, and ad hoc analytics tools; adept at comprehending and working with large quantities of data from a variety of sources
• Advanced Excel skills including use of macros
• Ability to think in an unexpected way and influence peers with data-driven models; ability to change the thinking of, or gain acceptance of, others in sensitive situations
• Detail-oriented and self-motivated; able to function effectively when working independently or in a team
• Excellent presentation abilities
• Excellent listening, verbal, and written communication skills
• Shown process improvement skills including Six-Sigma or BPI experience is a plus with natural curiosity and desire to understand how things work
• Ability to operate and maintain poise and a positive attitude in a challenging, fast-paced rapidly changing environment
• Aptitude for synthesizing quantitative and qualitative data
• Ability to think strategically and execute on operational strategies to make conclusive and measurable improvement
• Experience in driving large scale programs and putting measurement systems in place
• Core functional skills:
  Program Management, Operations, Supply Chain, Logistics, Sales Support, Business Process Mapping; candidates with Resellers/Telco, Supply/Demand Planning and Logistics experience will be well regarded
• Passion and drive with…