Access Business Partner

At Macmillan Learning, we're committed to driving innovation that transforms education. We seek team members who thrive on pushing boundaries, envisioning future possibilities, and building solutions that make a lasting impact. Whether you're a Pioneer shaping bold new ideas, a Builder turning possibilities into reality, or a Stabilizer optimizing for success, you'll play a vital role in advancing our mission. If you're excited by the prospect of testing new technologies, implementing transformative strategies, and thriving in a fast-paced, innovative environment, we'd love to hear from you!

The Access Business Partner serves as a regional subject‑matter expert for Macmillan Learning's Access programs, including Inclusive Access (IA), Equitable Access (EA), and emerging access models. Reporting to the Director, Access Strategy & Operations, this role supports the regional growth, readiness, and performance of Access programs by partnering with Sales, Customer Success, vendor partners, and institutional stakeholders. The Access Business Partner acts as the primary point of contact for Access vendor partners and key institutional contacts within their region, ensuring operational readiness and strong, data‑informed partnerships that advance institutional success.

This role combines program expertise, relationship management, and readiness coordination. It plays a key role in ensuring institutions, bookstores, and channel partners are prepared for each academic term and that Access programs deliver a consistent, high‑quality experience for all stakeholders.

We know that talented candidates sometimes hesitate to apply when they don't meet every single qualification listed. We encourage you to apply if you're excited about this role and believe you can contribute meaningfully to our team, even if your background doesn't align perfectly with every requirement. We're looking for people who are passionate about our mission and can bring valuable perspectives to our work.

Different experiences, skills, and approaches all have the potential to strengthen what we do. If this opportunity interests you, we'd love to hear how your unique background and abilities could contribute to our team's success. We're committed to building a workplace where everyone can do their best work and where diverse viewpoints are valued. We encourage all qualified candidates to apply — we're excited to learn about the different ways you might add value to our organization.

• Serve as the regional Access business partner for Sales, Customer Success, and institutional stakeholders.
• Scale Inclusive Access revenue growth across campuses in the assigned regional territory.
• Establish C‑suite relationships at key accounts to promote Macmillan's Access program and gather intelligence on other affordability initiatives or business models being implemented (e.g., student pay/licensing/collections).
• Execute strategic IA targeting and growth, collaborating with Sales to drive digital adoption, including the conversion of print to digital or adoptions with low sell‑through to increase revenue and market share.
• Build strong relationships with vendor partners (for example, Vital Source and BNED) and campus bookstore managers to align on Macmillan Access strategy, readiness, and issue resolution.
• Partner with vendor access managers in assigned regions to coordinate program execution and communication with institutions and campus administrators.
• Support the Director in executing divisional and enterprise Access growth plans, including adoption targets and program expansion.
• Attend conferences and interact with key customers and IA thought leaders to uncover new opportunities, strategies, and best practices.
• Provide feedback from the field to inform Access strategy, playbook updates, and continuous improvement efforts.

• Lead regional term readiness efforts, ensuring institutions and channel partners are prepared for each academic term.
• Conduct readiness reviews with internal stakeholders on key accounts to assess and document term…