Specialist, Business, Operations Manager

Compensation $85,000.00 - $/year

Job Description

WeDrive

U is looking for a Change Specialist to join our Transformation Team. Reporting to the Director of Transformation you will support a fast-paced, multi-year business transformation. This role is critical to ensuring that high-impact initiatives are adopted quickly, executed on schedule, and sustained across the organization.

The Change Specialist will operate in a deadline-driven environment, partnering with transformation leaders, functional teams, and field leadership to drive adoption of new systems, processes, and operating routines. Success in this role requires comfort with urgency, the ability to manage multiple initiatives in parallel, and a focus on meeting aggressive timelines while mitigating operational, customer, and safety risk.

Own Change Planning:
Develop and execute change management plans aligned to transformation initiatives with defined risk profiles and risk mitigation measures.

Coordinate communications: craft clear messages and toolkits for leaders, managers, and the field (updates, FAQs, role guides) ensuring teams understand what is changing, when it is changing, and what is required of them.

Partner with value stream leads and functional leaders to translate transformation goals into clear adoption milestones, deadlines, and execution expectations.

Run feedback loops: listening posts, surveys, and frontline feedback; identify resistance early and adjust rollout plans

Drive urgency and accountability by reinforcing timelines, tracking progress against milestones, and surfacing adoption risks early.

Support long term change adoption:
Reinforce new operating rhythms and behaviors to ensure changes stick beyond initial rollout, even under compressed timelines.

Advise on change load: recommend sequencing/bundling to avoid overload and reduce workarounds

3+ years of practical change management experience in distributed operations.

Proven experience delivering change in fast-paced, deadline-driven environments with multiple concurrent initiatives.

Demonstrated success partnering with senior leaders and frontline teams to drive adoption and execution.

Excellent communication and stakeholder management skills, with the confidence to challenge leaders when timelines or commitments are at risk and the ability to simplify complex changes.

Highly organized, execution-focused, and comfortable operating with ambiguity.

5+ years of experience.

CCMP, Prosci, or ACMP, certification

Background in operations-heavy or distributed environments (e.g., transportation, logistics, field-based services).

Experience supporting system implementations or operational “backbone” initiatives (e.g., workforce management, asset management, reporting platforms).

Physical Health

Exceptional Medical, Dental, Vision, and Life Insurance benefits

Competitive compensation packages—including base salary, bonus, and benefits—along with unlimited PTO

401(k) with 4% employer match

Financial Wellness Tool

Emotional Health

Employee Assistance Program (EAP)

Unlimited PTO

Paid holidays

Pet & Legal Insurance

Personal Development

On-the-job training and skills development

Internal transfer opportunities for career growth

* Benefits vary by position and location

WeDrive

U is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment free of discrimination or harassment where thoughts and ideas of all employees are appreciated and respected. We value excellence and recognize that by respecting the diverse backgrounds, skills, and perspectives of our workforce, we will sustain a competitive advantage and remain an employer of choice.

We also see diversity as more than policies; it is imperative for enabling us to attract, retain, and develop the best talent available.

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