Utility Account Manager

This range is provided by Charge Scape. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$/yr - $/yr

The U.S. is on track for 50% of all new vehicle sales in 2030 to be electric – but our power grid was not built to withstand this level of electricity demand, and charging remains a major challenge for drivers. With over 80% of EV charging occurring at home, Charge Scape was formed by some of the world’s largest automakers (BMW, Ford, Honda, and Nissan – with more joining soon) with the mission to enable everyone to access sustainable, affordable energy from a reliable power grid.

Charge Scape’s software platform serves as the connective tissue between EV drivers and power utilities, using cloud-based commands to schedule EV charging for the most grid-friendly, low-carbon hours - all while putting money back in drivers’ wallets. Backed by a well-capitalized joint venture, we are expanding our utility programs team to grow our vehicle-grid integration business and strengthen our partnerships.

You can read more about us on our website.

Charge Scape is seeking a Utility Account Manager to lead the launch and growth of strategic utility programs. This Austin-based role is pivotal to executing some of the most ambitious managed EV charging initiatives in the U.S. Reporting to the Head of Utility Programs, you’ll serve as the primary point of contact for utility clients, while also collaborating closely with our OEM partners, EVSE manufacturers, and internal teams to drive program success.

You will be directly responsible for meeting enrollment and performance targets for utility programs, ensuring initiatives not only launch successfully but deliver measurable results.

This is a highly dynamic, externally-facing role that requires exceptional organization, a strong partnership mindset, and deep familiarity with the EV ecosystem, whether from the utility side, battery/energy sector, or an EV-focused corner of the automotive industry. You’ll be on calls daily, solving complex problems in real time, and guiding multi-stakeholder programs from kickoff to impact.

• Program Management: Lead the rollout of new utility programs from post-contract through launch, ensuring on-time delivery, cross-functional alignment, and effective management of ongoing operations post-launch.
• Client Engagement: Build strong, trust-based relationships with utility partners as their primary day-to-day contact; anticipate needs and proactively solve issues.
• OEM & Partner
  
  Collaboration:
  
  Work with automakers and charger manufacturers to deliver seamless driver experiences and meet program KPIs.
• Project Coordination: Act as a central hub between product, engineering, driver support, and marketing teams to align on goals and execution.
• Account Growth: Define utility account strategies and drive ongoing success through performance tracking, renewals, and program expansion.
• Data Analysis & Reporting: Analyze program data, provide actionable insights, and clearly communicate results to both internal stakeholders and external partners.
• Stakeholder Management: Balance and manage shifting priorities across multiple partners while keeping programs on track.
• Comms & Collateral: Draft clear, high-quality client communications and support the development of marketing and outreach materials.

• 3+ years of program or project management experience in EVs, utilities, batteries, energy, or a related sector of the automotive industry.
• Exceptional relationship-building skills with a proven ability to manage and grow partnerships.
• Highly organized and detail-oriented, with strong follow-through on tasks and timelines.
• Commercially savvy and outcome-oriented, aligning customer success with business growth.
• Comfortable leading meetings and partner calls on a daily basis.
• Analytical mindset with the ability to turn data into action.
• Excellent verbal and written communication skills.

• Prior experience working directly with utility clients or EV OEMs.
• Familiarity with DERs, demand response, or utility EV programs.
• Background in…