Director of Partnerships, Logistics

Swap is the infrastructure behind modern agentic commerce. The only AI-native platform connecting backend operations with a forward-thinking storefront experience.

Built for brands that want to sell anything - anywhere, Swap centralises global operations, powers intelligent workflows, and unlocks margin-protecting decisions with real-time data and capability. Our products span cross-border, tax, returns, demand planning, and our next-generation agentic storefront, giving merchants full transparency and the ability to act with confidence.

At Swap, we’re building a culture that values clarity, creativity, and shared ownership as we redefine how global commerce works.

We are looking for someone hungry that wants to move faster. This is a pivotal role for a leader ready to own the mission of building and scaling 3PL, WMS and other logistics partnerships through certification, integrations, and joint Go-To-Market strategies. You will be responsible for sourcing and tiering 3PL partners while running certification and enablement programs to expand our ecosystem.

Working in a fast-paced environment, you will create a compelling commercial motion, recruit the best team in the industry, and drive focus on what moves the needle. This is a career defining opportunity to transform the international logistics industry.

• Build and manage the world’s highest performance partnership team in all of logistics.
• Source, recruit, and tier 3PL partners to build a high-performing fulfilment ecosystem.
• Run partner certification and enablement programs to ensure seamless integration with the Swap platform.
• Own account mapping and develop Joint Go-To-Market (JGTM) plans to drive mutual growth.
• Execute co-selling plays and manage the pipeline for partner-sourced and influenced revenue.
• Coordinate technical onboarding flows, acting as the liaison between partners, Partner SEs, and Product teams.
• Drive partner activation to minimize time-to-first shipment and maximize shipment volume.
• Monitor and report on key KPIs, including Certified 3PLs, shipments influenced, and co-sell wins.
• Collaborate with Sales and Ops to ensure partner capabilities align with merchant requirements.

• 5–10+ years of experience in WMS, 3PL, fulfillment, or logistics technology partnerships depending on career velocity.
• Experience recruiting and managing high performance teams.
• Proven track record of building and scaling partnership ecosystems and certification programs.
• Deep understanding of logistics workflows, warehouse management systems, and supply chain tech.
• A technical aptitude and ability to design an onboarding processes and coordinating with product teams.
• Strong strategic capability to define Joint-GTM plans and execute tactical account mapping.
• Demonstrated success in driving revenue targets through co-selling and partner influence.
• Data-driven mindset with experience managing KPIs like activation rates and shipment influence.
• Impeccable communication skills to build strong relationships with vendors and internal stakeholders.
• Stock options in a high-growth startup.
• Competitive PTO with public holidays additional.
• Private Health.
• Wellness benefits.
• Breakfast Mondays.

We embrace diversity and equality in a serious way. We are committed to building a team with a variety of backgrounds, skills, and views. The more inclusive we are, the better our work will be. Creating a culture of equality isn’t just the right thing to do; it’s also the smart thing.