×
Register Here to Apply for Jobs or Post Jobs. X

Director, GTM Operations

Job in Austin, Travis County, Texas, 78716, USA
Listing for: Zendesk, Inc.
Full Time position
Listed on 2026-01-23
Job specializations:
  • Business
    Business Management, Business Analyst, Business Development
Job Description & How to Apply Below
We are seeking a
** Director of GTM Operations
** to lead two critical pillars of our go-to-market organization:
** Compensation Operations
** and
** Strategic Business Operations**. This individual will be instrumental in operationalizing GTM strategy, optimizing performance, and driving alignment across Sales, Marketing, Customer Success, and Finance.
* Lead end-to-end compensation operations, including:* + Annual planning and design support  + Quota deployment and attainment tracking  + Territory mapping and assignments  + Monthly/quarterly payout processing
* Drive compensation tooling and process automation
* Establish compensation governance frameworks, audit trails, and compliance processes and policies.
* Partner with Sales Leadership, HR, and Finance to ensure comp plans align with GTM strategy and company goals.
* Serve as subject-matter expert on incentive comp design, dispute resolution, and change management.
* 8–12+ years of experience in GTM Operations, Business Operations, Sales Strategy, or Revenue Operations.
* Deep expertise in Sales/GTM Compensation Operations.
* Strong experience in business planning, forecasting, reporting, and process design.
* Exceptional analytical skills; comfortable working with financial models, BI tools, and large datasets.
* Proven ability to lead complex, cross-functional projects with executive visibility.
* Excellent written and verbal communication; able to influence across levels and functions.
* Familiarity with sales motion models (enterprise, PLG, channel) is a plus.
* Tools experience preferred:
Salesforce, Xactly, Looker/Tableau, Clari, Excel/Google Sheets.
* A strategic mindset with the ability to zoom in and out between tactical execution and long-term vision.
* Strong operational intuition — you know what good looks like and how to build it.
* Confidence in leading through ambiguity and scaling operations in high-growth or evolving environments.
* A collaborative, low-ego approach to problem solving.
#J-18808-Ljbffr
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
 
 
 
Search for further Jobs Here:
(Try combinations for better Results! Or enter less keywords for broader Results)
Location
Increase/decrease your Search Radius (miles)

Job Posting Language
Employment Category
Education (minimum level)
Filters
Education Level
Experience Level (years)
Posted in last:
Salary