CSCD Unit Manager

JOB SUMMARY

Performs routine managerial work administering the daily operations and activities of a unit. Plans, schedules, distributes and monitors workload. Ensures work is performed in accordance with laws, policies and procedures. Recommends and initiates changes in office policies and procedures. Provides technical assistance for ITS problems. Functions as liaison internally and to outside organizations for technology and processes. Works under moderate supervision, with latitude for the use of initiative and independent judgment.

This is a job classification within the Management job family. Incumbents in this classification oversee and manage the daily operations of assigned agency units, providing technical assistance to staff and making decisions on issues of technology. This classification may require work in secure facilities.

• Plans, schedules, distributes and monitors workload, ensuring compliance with laws, policies and procedures. Sets priorities on tasks and oversees functions to ensure completion and objectives are met.
• Evaluates, recommends and initiates changes in office policies and procedures; prepares reports; assists in analyzing operations; may assist in budget preparation and grant writing.
• Provides oversight and guidance to staff and makes decisions on technical issues.
• Provides quality assurance review of documents and programs used by the department.
• Provides technical assistance to department employees for hardware and software used within the department.
• Communicates with other justice organizations, software vendors, county ITS, and anyone else connected to the department through technology.
• Provides data and analysis to administration and answers questions from outside the department.
• Maintains databases, compiles statistics and prepares reports related to work performed.
• Coordinates and assists with IT security, inventory tracking, case management data validation and correction, case management features enhancement, state reporting and data correction, server file management, employee email/file server/software access, and website management.
• Uses presentation software to map processes within the department.
• Documents ITS procedures.
• Represents the department in coordinating activities with law enforcement, governmental agencies and others; participates in planning projects; presents informational programs to community organizations and educational institutions.
• Conducts staff meetings and may chair staff committees; may serve on various task forces or administrative committees as requested by Administration.
• Interviews, trains, manages, develops and evaluates employee performance; counsels employees to improve performance; collaborates with Administration on personnel issues.
• Performs other job-related duties as assigned.

Bachelor's degree in Computer Science or a directly related field AND five (5) years of experience as an analyst AND one (1) year in a supervisory role.

OR any combination of education and experience that is equivalent to the stated requirements and provides the knowledge, skills, and abilities sufficient to perform the duties.

Valid Texas Driver’s License.

Experience with Corrections Software Solutions, TDCJ-CJAD processes, Travis County Criminal Justice System, and Texas Legislative procedures.

• Management and supervisory principles, practices and techniques.
• Policies, practices, procedures and legal terminology related to the court system.
• Federal, State and Local applicable laws, rules, regulations and community supervision service standards and procedures.
• Standard practices in the area of assignment.
• Budget preparation and office management.
• Evidence‑based practices within Criminal Justice.
• CSS case management system and ISYS/CSTS CJAD data system.
• Microsoft suite of software including Word, Excel, Access, Visio, and PowerPoint.
• Business letter writing, grammar and punctuation, and report preparation.

• Team management, including team building.
• Problem‑solving and decision‑making.
• Process and data…