Master Scheduler

Master Scheduler I
** Job :
** 44391

HID is seeking an energetic, innovative production scheduler to join the fulfillment operations group based in our North American Operation Center. The production scheduler is a highly collaborative position that plays a key role in the success of the AMER Fulfillment Operations. This position will support all fulfillment activities to maintain and improve scheduling accuracy, capacity planning capabilities, order management and other business metrics.

Seamless execution, flexibility, adaptability, collaboration, organization and communication are critical and key factors/skills to successfully perform this role.

HID powers the trusted identities of the world’s people, places, and things, allowing people to transact safely, work productively and travel freely.

We are a high-tech software company headquartered in Austin, TX, with over 4,500 worldwide employees. Check us out here:  and  
** Physical Access Control Solutions (PACS):
** HID Physical Access Control Solutions (PACS) is at the forefront of securing spaces with advanced, reliable access control solutions. From cutting-edge readers, credentials and controllers, to mobile and biometric technologies, HID PACS empowers organizations worldwide to protect their people, property and assets with scalable, high-quality solutions. This is more than just a job – it’s your chance to join an industry leader to drive innovation in access control and make a real impact on global security solutions.

** As our Master Scheduler I, you’ll support HID’s success by:*
* * Maintaining the flow of fulfillment through backlog management, order management, and material constraint coordination.
* Performing scheduling activities including reschedules, holds, ATP maintenance, and back-to-back scheduling.
* Submitting on time and accurate PIM changes.
* Entering and maintaining late line and lead-time data.
* Conducting follow-ups on missed customer commitments as needed.
* Supporting order escalation, prioritization, and scheduling in partnership with Production and Value Streams.
* Assisting Production Control staff with continuous improvement initiatives.
* Compiling and distributing reports as requested by management and Master Schedulers.
* Identifying and communicating potential fulfillment and scheduling risk factors.
* Collaborating with Supply Chain, Order Entry, Operations, and Production teams on order execution.
* Providing backfill support for Production Control team members during absences.
* Supporting delink requests and managing general order management email inquiries.
** Your Experience and Background include:*
* * High school diploma or equivalent.
* Ability to communicate effectively in English, both verbally and in writing.
* Strong interpersonal skills with the ability to work across multiple levels of the organization.
* Self-motivated, team-oriented mindset.
* Proficiency in Microsoft Office applications (Word, Excel, PowerPoint).
* Familiarity with Windows operating systems.
* Associate degree or equivalent combination of education and experience is preferred.
* 1–2 years of manufacturing or production environment experience is preferred.
* Lean Manufacturing knowledge is preferred.
* Working knowledge of Oracle and Agile platforms is preferred.
** What we can offer you:
*** Competitive salary and rewards package
* Competitive benefits and annual leave offering, allowing for work-life balance
* A vibrant, welcoming & inclusive culture
* Extensive career development opportunities and resources to maximize your potential
* To be a part of a global organization that is pioneering the hardware, software and services that allow people to confidently navigate the physical and digital worlds
* ** Empowerment:
** You’ll work as part of a global team in a flexible work environment, learning and enhancing your expertise. We welcome an opportunity to meet you and learn about your unique talents, skills, and experiences. You don’t need to check all the boxes. If you have most of the skills and experience, we want you to apply.
* ** Innovation:
** You embrace challenges and want to drive change. We are open to ideas, including flexible work…