Drawback Analyst, AMER

An Amazing Career Opportunity for a Drawback Analyst!!

Location:

Austin, TX

Job

HID Global is seeking a skilled Drawback Analyst to join its Global Trade team. This role focuses on recovering import tariffs for goods that are later exported, ensuring compliance and maximizing cost savings. The ideal candidate will possess strong knowledge of duty drawback regulations, exceptional analytical abilities, and collaborate effectively with cross‑functional stakeholders.

HID powers the trusted identities of the world's people, places, and things, allowing people to transact safely, work productively and travel freely.

We are a high‑tech software company headquartered in Austin, TX, with over 4,500 worldwide employees. Check us out here:  and

• Identifying duty drawback opportunities across business units and product lines
• Reviewing import and exporting documentation to determine eligibility for drawback recovery
• Preparing and filing duty drawback claims with U.S. Customs and Border Protection (CBP), including unused merchandise, substitution, and manufacturing claims
• Coordinating with internal departments (e.g., Logistics, Finance, Purchasing) and external stakeholders to gather necessary documentation
• Monitoring claim status and following up with CBP to ensure timely processing and refunds
• Maintaining accurate records and reporting for audits and internal reviews.
• Supporting daily customs clearance activity performed by external customs brokers may be assigned.
• Soliciting, collecting and verifying certificates or origin and other required trade documentation from suppliers
• Conducting periodic audits of broker entries and escalating discrepancies.
• Supporting post‑entry processes (PSC, protests, etc.) to correct or recover duties.
• Assisting in internal audits and CBP inquiries.
• Proactively identifying opportunities to reduce duty exposure and improving compliance.
• Training internal stakeholders on import compliance best practices and documentation needs

• Bachelor Science or Business Administration in Engineering or Supply Chain related field
• Combined 2-4 years' experience in import compliance and drawback claims in a manufacturing company
• Strong understanding of U.S. Customs regulations
• Experience with HTSUS (Harmonized Tariff Schedule of the United States), USMCA (United States‑Mexico‑Canada Agreement), and trade documentation.
• Familiarity with ERP systems and CBP Systems (e.g., ACE, ABI)
• Proficiency in data analysis and document management systems.
• Excellent organizational, planning, and communication skills.
• Proven ability to make sound decisions.
• Strong attention to detail
• Familiar with FTZ operations is a plus
• Experience/Ability to work in a matrixed organization
• Demonstrated ability to work in a team environment
• Strategic thinker having problem‑solving skills.
• Strong analytical capabilities
• Passion for setting and meeting aggressive goals
• Strong work ethic; unyielding integrity
• Able to detect gaps and implement the needed solutions.
• Excellent written and verbal communication skills.
• Working knowledge of trade regulations, tariffs, and preferential trade agreements, import/export policies, and custom clearance procedures.

• Competitive salary and rewards package
• Competitive benefits and annual leave offering, allowing for work‑life balance
• A vibrant, welcoming & inclusive culture
• Extensive career development opportunities and resources to maximize your potential
• To be a part of a global organization that is pioneering the hardware, software and services that allow people to confidently navigate the physical and digital worlds

• Empowerment: You'll work as part of a global team in a flexible work environment, learning and enhancing your expertise. We welcome an opportunity to meet you and learn about your unique talents, skills, and experiences. You don't need to check all the boxes. If you have most of the skills and experience, we want you to apply.
• Innovation: You embrace challenges and want to drive change. We are open to ideas, including flexible work arrangements, job sharing or part‑time job…