Bmw Trained Technician

Overview

BMW of South Austin – 5501 S. IH 35 Frontage Rd, Austin, Texas 78744

Summary: Responsible for identifying necessary vehicle service and performing the repair, service, and/or maintenance work.

• Examines customer vehicles.
• Identifies necessary vehicle repairs and maintenance.
• Estimates cost of repairs.
• Performs vehicle repairs and maintenance.
• Documents services performed.
• Performs services efficiently and according to dealership guidelines.
• Follows dealership and manufacturer service guidelines.
• Requests necessary parts.
• Effectively utilizes available technologies to enhance customer experience.
• Maintains CSI at or above Company standards.
• Maintains an organized, clean and safe work area.
• Participates in required training.
• Records all hours worked accurately in company timekeeping system.
• Follows Safeguards rules and regulations.
• Demonstrates the Company’s Core Values.
• Complies with Company policies and procedures.
• Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
• Other duties as assigned.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.

• Desired
  
  Education:
  
  
• GED
• High School Diploma
• Associate Degree
• Bachelor Degree
• Master Degree
• Doctorate Degree

• Field of Study/
  
  Work Experience:
  
  
• Accounting
• Automotive
• Business
• Human Resources
• Information Technology

• Up to 3 years
• 3-5 years
• 5+ years

Thorough knowledge of automotive parts and systems. Demonstrable mechanical skills and knowledge. Technical training or commensurate technical experience required.

• Valid Driver’s License
• Certified/senior technician with respective manufacturer.
• State inspection/emissions license required by State.
• All required manufacturer fundamental training and/or NAPA training provided by HAG.
• Meets and/or exceeds manufacturer requirements for ASE tests.
• Completed manufacturer training to perform: warranty repairs/recalls on most vehicles, PDI’s, maintenance, and minor repairs.

• Computer
  
  Skills:
  
  Basic computer skills to utilize timekeeping system. Ability to learn parts department computer inventory and ordering system.
• Communication
  
  Skills:
  
  Ability to understand and follow instructions. Ability to communicate effectively with customers and company personnel.
• Attendance:
  Regular and predictable attendance; shifts may include evenings, weekends, and holidays.
• Physical Demands:
  Must be able to lift up to 50 pounds. Regularly required to talk, hear, stand, walk, and use hands.
• Environment Demands:
  Duties performed in the service area; exposure to loud noise, exhaust fumes, and other service conditions; movement around vehicles.
• Verbal and Writing Ability:
  Ability to read, comprehend, and present information clearly.
• Math Ability:
  Basic arithmetic operations.
• Reasoning Ability:
  Ability to follow instructions and understand technical manuals.

To perform the job successfully, an individual should demonstrate the following Core Values:

• Servant Leadership
• Teamwork through Trust & Respect
• Integrity
• Commitment to Customer Enthusiasm
• Passion for Winning
• Accountability at All Levels
• Commitment to Continuous Improvement

This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of the company.

Hendrick is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. For more information regarding the EEOC, please visit Link available when viewing the job.