Administrative Assistant III
Listed on 2026-03-06
-
Administrative/Clerical
Office Administrator/ Coordinator, Clerical
Date:
Feb 23, 2026
Location:
AUSTIN, TX
Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full‑time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more.
Explore more details on the Benefits of Working at HHS webpage.
Functional
Title:
Administrative Assistant III
Job Title: Administrative Asst III
Agency: Health & Human Services Comm
Department: Professional Review
Posting Number: 14134
Closing Date: 03/09/2026
Posting Audience: Internal and External
Occupational Category: Office and Administrative Support
Salary Range: $3,599.81 - $3,599.81
Pay Frequency: Monthly
Salary Group: TEXAS-A-13
Shift: Day
Telework: Eligible for Telework
Travel: Up to 10%
Regular/Temporary: Regular
Full Time/Part Time: Full time
FLSA Exempt/Non-Exempt: Nonexempt
Job Location City: AUSTIN
Job Location Address: 701 W 51ST ST
General DescriptionPerforms advanced administrative support and technical program assistance at the direction of the unit managers. Performs database management and entry. Performs telephone coverage via the provider licensure and certification call center. Provides basic and intermediate level instructions and information to callers. Prepares routine correspondence. Processes incoming mail and faxes and distributes or emails to appropriate staff. Coordinates meetings and scheduling on behalf of the unit manager.
EssentialJob Functions
Provides administrative support to the unit manager and program staff. Performs entry and filing as needed. Provides telephone coverage via the provider licensure and certification call center. Provides basic and intermediate level instructions and information to callers. Prepares routine correspondence. Processes incoming mail, email and faxes and distributes or emails to appropriate staff. Coordinating and scheduling meetings.
Review and process occupancy corrections, review supporting documentation for accuracy. Communicate with providers regarding outstanding documentation and compliance requirements. Escalates non-compliant facilities for vendor payment hold.
Evaluates, reviews, updates, and maintains records. Classifies, stores, accesses, and retrieves records and information. Scan, stores and indexes records.
Ensures critical information into various systems to facility licensure. Maintains and updates application and license data in the Monthly Occupancy Reporting Tool (MORT).
Interprets and communicates licensing requirements to internal and external stakeholders, orally and in writing. Provides highly complex technical assistance and consultation regarding program requirements and resolves customer concerns. Provides rule and policy interpretation to applicants, their representatives, and the general public. Provides oral and written customer service, answers program rules and policy questions, and provides information relative to Medicaid bed allocation and occupancy reporting.
Performs unit telephone coverage through the provider licensure and certification call center.
Testify in court related to the licensure and certification process as needed.
Performs other duties as assigned in order to ensure services are provided. Willingly completes other duties as assigned within time frames and minimum standards established by supervisor at the time of the assignments. Obtains supervisor clarification and assistance as needed to complete task.
N/A
Knowledge, Skills, And Abilities (KSAs)- Skill in providing customer service
- Skill in use of Microsoft Office.
- Ability to prioritize workload with little or no supervision.
- Ability to work well with…
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).