Ticket Sales Coordinator

Job Description

A rapidly growing sports hospitality and live events operations company is hiring a Ticket Sales Coordinator to support pricing execution, inventory accuracy, CRM updates, and structured workflow management. This role was opened due to increased event demand heading into major sports seasons, including World Cup, Super Bowl, and large-scale game weekends across Dallas and Houston. The company is continuing to see growth, so the position will start out around 32 hours weekly and grow to 40 as the workload increases.

This coordinator will work closely with the company founder to handle internal, behind-the-scenes work — no customer-facing responsibilities. Strong performers may gain exposure to higher-level responsibilities such as accounting support, Super Bowl logistics, vendor coordination, and expanded pricing ownership.

Ideal candidates are highly organized, detail-oriented, spreadsheet‑confident, and comfortable working with confidential pricing and inventory data. The team is collaborative, growth-focused, and offers “sky is the limit” advancement as the business scales.

• Update and maintain pricing in spreadsheets, internal systems, and the B2B password‑protected portal
• Track and organize inventory accuracy daily
• Flag discrepancies, update market-driven pricing, and follow SOP checklists
• Maintain CRM records in Zoho: load new contacts, segment customers, update deal stages, and input POS data
• Support internal workflow and documentation management
• Assist with operational planning for major sports events (e.g., game weekends, World Cup day trips)
• Provide administrative support to accounting and event operations as responsibilities expand

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

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• 1–4 years of experience in administrative support, coordination, operations, or similar role
• Strong proficiency in Excel or Google Sheets
• Very high attention to detail; comfort handling confidential pricing and client data
• Organized, process-driven, and reliable with deadlines
• Comfortable working independently in-office with 1 WFH day
• Ability to follow SOPs and structured workflows with accuracy
• Experience in sports, travel, hospitality, events, or ticketing industries
• Familiarity with Zoho CRM
• Background in inventory tracking, pricing execution, or internal database management
• Interest in long-term growth into operations, event coordination, or accounting