Senior Administrative Support Coordinator

Job Posting

Title:

Senior Administrative Support Coordinator

Hiring Department: Educational Psychology

Position Open To: All Applicants

Weekly Scheduled

Hours:

40

FLSA Status: Non-Exempt

Earliest

Start Date:

Immediately

Position Duration: Expected to Continue

Location: UT MAIN CAMPUS

General Notes:
The university provides employees a competitive benefits package that includes health insurance (premiums covered 100% for full-time benefits-eligible employees), retirement plans, and paid leave, in addition to other programs and services. We offer robust free training access through Linked In Learning, professional conference opportunities, an expansive employee discount program, including athletic tickets. Free access to UT Austin's libraries and museums with a staff .

Free rides on all UT Shuttle and Austin Cap Metro buses with a staff . For more details, please see: (Use the "Apply for this Job" box below). and -rewards

This position will provide administrative support to the Department of Educational Psychology with a customer service emphasis as a staff team member in a large academic department. Ensure consistent application of all departmental, University, and UT systems policies and procedures.

• Course Inventory maintenance – Update course inventory in Course Inventory Management (CIM) during open periods set by Official Publications. Work with program Area Chairs to ensure course inventory is up to date and in compliance with university standards, including retiring courses and proposing new courses in anticipation of future offerings and program needs. Maintain the File Maker system for curriculum and course details.
• Course Scheduling – Serve as department course scheduler: enter EDP course schedule into Class Manager System during scheduled access periods. Process late schedule changes in the Course Schedule Update (CSU) system as needed. Maintain the course scheduling File Maker system. Market courses to target audiences as needed/on request. Work closely with program Area Chairs and department leadership to plan curriculum for upcoming years, and maintain the EDP Multi-Year Course Schedule in Excel.
• Course Reporting, Grades, Final Exams & Course Evaluations – Manage course instructor surveys (CIS) and course evaluation surveys (CES) in UT systems. Manage the FaSET system updates each semester (instructor CV and syllabi collection and upload); maintain departmental syllabus archive. Serve as the grade representative for the department: oversee grade submission by faculty and instructors of record, request deadline extensions, process updates of academic records, and record grades for individual instruction.
  
  Request final exam information from instructors and input it into the Final Exam Request system.
• Undergraduate Program Liaison – Manage EDP Undergraduate Minor: maintain EDP Minor listserv, communicate regularly with students in the minor, and answer minor-related inquiries. Share EDP Minor information with students at the campus-wide Minor and Certificate Fair. Serve as liaison for the development of new undergraduate certificates.
• Room Scheduling – Manage departmental room reservations for courses, meetings, and events. Coordinate room reservations for classroom needs, including both GPC and EDP classrooms; work with other departments to reserve rooms if a classroom is not available. Maintain the EDP Room Scheduling system.
• General Department Communication – Assist with primary office voicemail and email inbox and reply/distribute as needed. Moderate listserv email requests. Maintain login authorizations for UT Mainframe, and EID management for departmental faculty and staff as DPUSER departmental contact.
• Other duties as assigned.

Clerical experience, including one year at either the Administrative Assistant or the Administrative Associate level, with a High School Diploma or GED, OR Bachelor's Degree with at least one year of experience working with college students in an administrative or advising capacity.

Relevant education and experience may be substituted as appropriate.