People and Office Operations Coordinator

Overview

The People & Office Operations Coordinator is responsible for supporting a seamless employee experience across people operations, human resources, office and facilities management, and administrative support. This role serves as a central hub for employee support, workplace functionality, and culture, ensuring both in-office and remote employees have the resources, guidance, and environment they need to succeed.

This position is in-person, five days per week
, and plays a highly visible role in the day-to-day operations of the office while also coordinating with our WeWork location in Colombia and supporting the needs of remote employees
.

• People Operations & Employee Experience
  • Coordinate end-to-end employee onboarding and offboarding, including documentation, systems access, equipment coordination, and orientation support for both in-office and remote employees
  • Serve as a first point of contact for employee questions related to policies, benefits, workplace concerns, and general support
  • Act as a trusted, approachable, and confidential resource for employees, escalating issues as appropriate
  • Support recruiting operations, including interview scheduling, candidate communications, and coordination with hiring managers
  • Maintain accurate employee records and support people-related systems and processes
  • Support remote employees by coordinating onboarding, equipment, access, and ongoing operational needs
  • Orchestrate employee review processes with team managers
  • Own the relationship with the Professional Employer Organization (PEO) in the US and the Employer of Record (EOR) in Colombia and leverage all tools and benefits offered by them
• Office, Facilities & Workplace Operations
  • Oversee day-to-day office operations to ensure a safe, clean, functional, and welcoming workplace
  • Coordinate office supplies ordering, inventory, and stocking
  • Coordinate facility maintenance, repairs, and vendor relationships
  • Coordinate office safety and security protocols, including access management and emergency procedures
  • Oversee office cleanliness standards and coordinate with cleaning services
  • Coordinate office layout, design updates, and workspace improvements
  • Support IT as it relates to people and facilities
• International & Remote Coordination
  • Serve as the primary point of contact for coordinating with our WeWork office in Colombia, including:
    • Space management and access
    • Vendor coordination and facility needs
    • Supporting employees based in that location
  • Coordinate operational support for remote employees, ensuring consistency in onboarding, tools, and workplace experience across locations
• Events, Engagement & Culture
  • Plan and coordinate internal events, meetings, and company gatherings
  • Organize employee engagement and inclusion initiatives that support company culture and connection across in-office, international, and remote teams
  • Partner with leadership on initiatives to improve morale, communication, and employee experience
• Administrative & Financial Support
  • Support expense reporting and tracking for company senior leadership
  • Track and support office-related budgets and expenses
  • Handle general administrative tasks related to people and workplace operations
  • Work with senior leaders on company policies
  • Strong organizational and time-management skills
  • Excellent attention to detail
  • Professional written and verbal communication skills in English and Spanish
  • Ability to handle confidential information with discretion
  • Comfort working with teams in different countries and time zones
  • Speaking Spanish is a plus