TVC - Services Officer; Services Officer IV

TVC - Staff Services Officer (Staff Services Officer IV)

Join to apply for the TVC - Staff Services Officer (Staff Services Officer IV) role at Texas Veterans Commission
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Serves as a member of the Education Services team, Veterans Education Department of the Texas Veterans Commission (TVC). Performs complex, journey‑level staff services work, including planning and coordinating staff services functions such as managing travel accounting, requisitioning, training, property management, and preparing confidential documentation. Also performs human resource functions such as planning and coordinating leave requests, personnel action requests, initiating Family Medical Leave Act documents, and tracking and coordinating performance reviews.

• Provides administrative support and technical assistance for the Director and management staff of the Veterans Education Department.
• Coordinates activities among leadership, management, and staff to support day‑to‑day operations.
• Arranges and coordinates meetings and events for the Director and Operations Manager; collects and maintains read‑ahead materials and documentation.
• Maintains calendar scheduling for the Director and Operations Manager.
• Prepares, edits, or revises correspondence, technical materials, documents, reports, and forms.
• Coordinates travel for the Director and Operations Manager; prepares travel authorizations, vouchers, and itineraries.
• Coordinates travel for department staff; collects and reviews staff travel authorizations and vouchers and makes appropriate hotel, rental, and flight reservations in accordance with travel policies.
• Manages travel projections and expenditure records.
• Manages department supplies, including preparing purchase requisitions and reconciling receipt reports.

Minimum Education: Bachelor’s degree from an accredited four‑year college or university with major coursework in human resources, public or business administration, or a related field. Experience may be substituted for education on a year‑by‑year basis. College transcripts are required and must be provided before an interview can be extended.

Minimum Experience: Three (3) years of office management or executive support work; three (3) years of experience with Excel, Word, PowerPoint, Outlook, SharePoint, and databases; experience conducting internet research.

Additional Requirements: Valid Texas Driver’s License within 90 days of hire; work hours may extend beyond 8 a.m.–5 p.m., including occasional weekend, evening, or overnight travel.

Preferred Experience and

Qualification:

Bachelor’s Degree; experience as a time administrator utilizing the State Centralized Accounting and Payroll/Personnel System (CAPPS); certified Microsoft Office Specialist; customer service experience; knowledge of Veterans’ Education benefits; knowledge of Texas Veterans Commission; honorably discharged veteran.

Military Crosswalk information: MOSC Program Management.

• Knowledge of modern office practices, procedures, and office management principles.
• Knowledge of computers and business terminology.
• Skill in coordinating activities and schedules.
• Proficient in Microsoft Word, Excel, and PowerPoint (intermediate).
• Skill in using standard office equipment and software.
• Ability to handle high‑level administrative matters and maintain confidentiality.
• Ability to apply agency rules and procedures and provide guidance to others.
• Critical thinking to analyze and solve work problems.
• Effective communication, both oral and written; ability to convey complex ideas succinctly.
• Exceptional customer service skills.
• Ability to work with diverse individuals, groups, and stakeholders.
• Excellent grammar, spelling, punctuation, mechanics, and editing skills in correspondence and communications.

Military employment preference requires applicable source documents before an interview can be extended. College transcripts, licenses, and certifications must be provided before an interview can be extended. Attach documents to the application; resumes do not replace required information. A writing exercise will be required at interview time. If you require a reasonable accommodation for the interview process, inform the hiring representative.

This position is security‑sensitive and will require a criminal background investigation for the final candidate. Due to high volume of applications, telephone calls are not accepted.

The Texas Veterans Commission is committed to hiring veterans and is proud to employ the highest percentage of veterans among state agencies.