Records Analyst Associate; Telecommunications Division

Job Summary

Travis County Sheriff’s Office is seeking a highly organized and detail-oriented professional to review, extract, and document information from all recording devices within the Telecommunications Division to support operational, investigative, and/or analytical needs.

Under limited supervision as part of the Communications Unit at CTECC, the incumbent performs and coordinates department records and information management functions related to requests for TCSO 9‑1‑1 and administrative phone recordings, radio recordings, and CAD related data. Conducts inventories and analysis to determine departmental record‑keeping requirements. Administers retention schedules. Consults with County departments and other agencies in matters related to both active and inactive records.

Creates and maintains computerized records and electronic tracking systems, implements office procedures for these systems, and coordinates transition of inactive records to final disposition.

• Receives, authenticates, maintains, disseminates, and tracks departmental records and information. Assigns, oversees, and documents the sealing or destruction of records as mandated by establishing procedures.
• Provides plain or certified copies of records upon request. Interacts with other County departments, other agencies, and Sheriff’s Office employees by handling records requests. Responds to requests in person, by email, and by telephone in accordance with established policies, procedures and regulations.
• Examines and evaluates records-management systems to improve existing methods for efficient handling, protection, and disposition of records and information. Reviews requests and records to locate requested data and provide complete and accurate data to the requestor.
• Performs analysis to determine departmental recordkeeping requirements. Evaluates and assesses long‑term security of departmental documents and document management systems, implements security goals and objectives in the development and enhancement of electronic workflow and filing systems.
• Ensures safety, security, and confidentiality of digitized records.
• Compiles and maintains statistical reports to track data, extracting and compiling data from multiple databases. Maintains production reports. Implements quality control procedures for all records.
• Reviews records retention policies and schedules to determine timetables for transferring active records to inactive or archival storage, or for destroying obsolete or unnecessary records.
• Coordinates special projects (disaster recovery, Communications projects), serves on committees, as required. May train others in records management procedures.
• Locates and transfers all parts of any recording device within the Communications division to available formats.
• Creates and maintains files for each recording or data request that is accompanied by a subpoena; maintains a general log or record of every recording or data request.
• Is available for court for all calls that receive a subpoena for the Custodian of Record for TCSO.
• Under subpoena, appears and testifies in court before judge and/or jury about a specific recording and the retrieval process.
• Abides by all state laws, including Texas Government Code §552, when concerning an open records request.
• Assists with data collection and data entry regarding statistical and reporting information.
• May operate a county vehicle for business purposes and under non‑emergency situations.
• May perform various clerical and administrative tasks involving processing of forms, letters, data entry, equipment maintenance and inventory control.
• Performs other job‑related duties as assigned.

Bachelor’s degree in Records Management, Public Administration, Business Administration, Library and Information Sciences or a directly related field AND one (1) year of professional records management, library and information science or management information systems experience; or any combination of education and experience that has been achieved and is equivalent to the stated education and experience and required knowledge, skills, and abilities sufficient to…