Corporate receptionist

Job Location & Type

Austin, Texas, United States - Full Time

Start Date:

Immediate

Expiry Date: 06 Feb, 26

Posted On: 08 Nov, 25

Experience:

0 year(s) or above

Remote Job:
Yes

Telecommute:
Yes

Trainer Visa:
No

Customer Service, Communication Skills, Organizational Skills, Time Management, Problem-Solving, Microsoft Office Suite, Reception Skills, Administrative Support, Multi-Tasking, Professionalism, Attention to Detail, Facility Management, Training, Logistics, Security Procedures, Inventory Management

Outsourcing and Offshoring Consulting

The Receptionist provides exceptional service by greeting and assisting all visitors and answering inbound calls. Continuously offers the highest level of service to all corporate employees and their visitors. Maintains a professional image of the company by providing prompt, courteous and efficient service. As an effort to be a cross‑trained team player, the receptionist may be called upon to assist in other SPS service areas such as, but not limited to mail/shipping operations, hospitality and general office/facilities work based on operational needs to provide a top tier customer experience.

Overall, this position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt, courteous and efficient service.

Provide 5‑star customer service to all employees and visitors across all forms of communication.

Answer incoming telephone calls and route callers to the appropriate person or department. Handle calls in a professional and friendly manner.

Log visitors into the system and ensure adherence to corporate policies, including signing the Non‑Disclosure Agreement (NDA).

Activate temporary employee badges, manage access cards, and elevate security issues when necessary.

Assist with office administration tasks, such as scheduling meeting rooms, ordering catering, and providing light administrative support.

Stock and inventory food and beverages for meetings and events, ensuring all areas such as the barista, pantry, conference rooms, and kitchen are replenished.

Set up and break down conference rooms for meetings, events, and other onsite gatherings.

Assist with minor facility needs, including light cleaning duties, monitoring office supplies, and performing small maintenance tasks.

Provide reception and mail/office services coverage as needed.

Proactively seek additional tasks during downtime and ensure the reception and work areas remain neat and organized.

Build professional relationships with clients, colleagues, and teams, while maintaining composure and professionalism when interacting with all employees and visitors.

Provide training and guidance for backup personnel on policies and procedures.

Strong verbal and written communication skills. Excellent customer service skills. PC skills MS Office Suite experience. Ability to handle multiple tasks simultaneously. Good organizational skills. Working knowledge of MFD equipment. Requires knowledge and understanding of shipping/receiving procedures and ability to comprehend instructions. Possesses ability to work independently and capable of completing projects.

Ability to determine correct method and packing material as well as validate packing slips for accuracy of incoming and outgoing materials.

High School Diploma (or equivalent) required. 1‑3 years of prior work experience, with a strong preference for experience in administrative, reception, or concierge roles.

Strong organizational and time management skills. Analytical abilities and strong problem‑solving aptitude. Proficiency in Microsoft Office Suite and ability to learn new computer‑based systems (PC/Mac systems, multi‑phone line systems, multifunctional devices, copiers, scanners, etc.). Superb written and verbal English communication skills. Ability to multi‑task and prioritize tasks and customer needs efficiently.

Must adhere to all company policies and maintain a professional appearance and attitude. Ability to…