RRC - Document Services Tech II

The Railroad Commission of Texas is a state agency with primary regulatory jurisdiction over the oil and natural gas industry; pipeline transport and pipeline safety; natural gas utilities; the LP‑gas industry, and surface mining operations. You can find more details about us on the Railroad Commission of Texas’ website here https://(Use the "Apply for this Job" box below)..

To support our mission to serve Texas, we need great people to join our team. We provide a great working environment along with outstanding benefits, including:

• Generous paid time off including vacation, sick time, and at least 12 paid holidays per year
• Telework options for eligible positions
• Flexible work schedules
• Retirement pension with a 150% agency match – you can watch this You Tube video that describes this amazing benefit
• 401(k), 457(b) and Roth
• Health premiums 100% paid for full‑time employees
• Tuition Reimbursement
• Wellness and Exercise Leave
• Career development programs/opportunities for advancement
• For a complete list of our total compensation package please visit our website at https:// To view benefits available to all State of Texas employees visit the Employee Retirement Systems website at -glance

The Railroad Commission of Texas seeks a Document Services Technician to provide (journey-level) detail-oriented records management, document imaging and printing work in the Surface Mining and Reclamation Division’s records section. This position will provide an opportunity to work with records from coal mines in the State of Texas alongside a team of dedicated Records Analysts and technical staff of various professional backgrounds.

Work involves complex record-keeping, research, creating and maintaining indexes, repetitive file prepping for scanning, scanning, filing, responding to inquiries and requests, while maintaining accuracy and detail. Continuous use of copy/scanner, Word and Excel indexes, Adobe, and other internal databases for tracking. Works under close supervision with limited latitude for the use of initiative and independent judgment. This is an Austin office-based position with occasional limited telework opportunities, as instructed by management.

• Organize, index, maintain, and retrieve coal mining and exploration digital and hardcopy files.
• Read, comprehend, and follow mine history for accurate and detailed record keeping.
• Download electronic files, name, organize, index, file digital and hard copies.
• Research, log, and track mine history using Excel spreadsheets, MS Word, and correspondence tracking systems.
• Prepare, organize, scan, and retrieve files for the Texas State Library.
• Prepare and organize files consisting of letters, legal, and large-format paper maps for digital archiving.
• Prepare documents in accordance with the vendor's procedures for digital archiving.
• Remove staples, repair torn and folded documents, replace tab inserts, and mount old photos for digital archiving.
• Respond to customer and staff inquiries with records requests.
• Create and maintain documents in MS Word, Excel, Adobe Pro, and other internal software applications.
• Research records to ensure application and correspondence files are complete and indexed properly in preparation for digital scanning and archiving.
• Review digital files stored online against hard copies for quality assurance.
• Research documents on microfiche.
• Answer multi-line phone and transfer calls as needed for the main division phone line.
• Performs additional related essential tasks as required to maintain production workflow.
• Other duties as assigned.

For Military Crosswalk information, please visit:  Crosswalk/

• Graduation from a standard senior high school or equivalent.
• Clear, detailed, and effective oral and written communication skills.
• Must be able to work 8AM-5PM, Monday through Friday, from the Austin office location.
• Experience in the operation of digital imaging equipment and software, scanners, and bindery or reproduction equipment.
• Experience and education may be substituted…