Admin​/Sales Support

Join to apply for the Admin/Sales Support role at Interstate Advanced Materials

We are a family‑owned company headquartered in Sacramento, CA, with over 170 team members across seven states. We’re an environmentally conscious, award‑winning organization that solves customer challenges through innovation, dedication, and teamwork. We’re looking for a motivated and detail‑oriented team member to join our office in Austin, TX
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As an Administrative Sales Support team member, you’ll play a critical role in supporting our sales team by managing order processing, coordinating with internal departments, and ensuring our customers receive timely, accurate service. You’ll be part of a collaborative team that values curiosity, integrity, and continuous improvement. If you bring energy, a strong work ethic, and a desire to grow, Interstate Advanced Materials may be exactly what you’re looking for.

At Interstate Advanced Materials, we don’t just offer a job—we offer a place to build your future.

• Answer and direct phone calls, emails, and inquiries, providing excellent customer service.
• Schedule and coordinate meetings and appointments with vendors and customers.
• Process credits, debits, and replacement orders accurately and promptly.
• Prepare and assist in the timely creation of sales quotes.
• Help develop and maintain standard operating procedures (SOPs).

• Provide ongoing support to the sales team to ensure smooth daily operations.
• Manage and update customer and prospect information in the CRM system.
• Process sales orders, track progress, and assist with any credit‑related issues.
• Assist with the preparation and delivery of sales presentations, including note‑taking during meetings.
• Address customer inquiries and concerns, ensuring high levels of satisfaction.

• Compile data for sales reports and performance analysis for management.
• Maintain accurate records of sales activities, contacts, and follow‑up actions.
• Help manage the sales pipeline and track key metrics.

• Work closely with the sales team to execute sales strategies and initiatives on time.

• Proven experience as an Administrative Assistant, Sales Assistant, or in a similar support role.
• Strong organizational skills with excellent time‑management abilities.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook); experience with CRM software is a plus.
• Ability to handle multiple tasks, prioritize effectively, and work both independently and within a team.
• Detail‑oriented, proactive, and able to manage a high‑volume workload.
• Positive attitude with strong problem‑solving skills.

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

• Entry level

• Full‑time

• Customer Service
• Wireless Services, Telecommunications, and Communications Equipment Manufacturing