Operations Coordinator

About the role

We are seeking an organized and outgoing Operations Coordinator to manage daily operational tasks, ensure client satisfaction, coordinate with labs and hardware suppliers, handle metadata entries, and perform quality checks. The ideal candidate will ensure smooth daily operations, interact effectively with various stakeholders, and prioritize customer satisfaction.

• Handle operational tasks for multiple airline/ground transportation clients;
• Create Purchase Orders per movie/tv title based on technical specs and airline requests to be sent to studios;
• Be very detail-oriented regarding metadata entries for all titles acquired from studio databases;
• Insert metadata/images into Hardware supplier portals;
• Coordinate with Hollywood studios and independent labs for on-time deliveries;
• Handle the downloading and uploading of independent title files for encoding at our lab;
• Track all tasks within the process for each cycle of the client;
• Provide weekly status updates on your client’s responsibilities;
• Occasional travel to meet hardware suppliers.

• Fluent in English;
• High school diploma/GED required;
• Familiarity with the technical specifications for Video (VOD) and Audio (AOD) files is preferred;
• Excellent communication skills;
• Excellent organizational and time management skills;
• Proficiency in Microsoft Office package;
• Ability to multitask often and prioritize;
• Self-starter with strong problem-solving skills;
• Experience in the inflight entertainment industry is preferred.

• Health Insurance;
• Meal allowance;
• Flexible working hours;
• Birthday Leave;
• International team.

Conetic Group is committed to fostering an inclusive and diverse work environment, where all individuals are treated with respect, dignity, and fairness. We believe in providing equal opportunities for employment and advancement, regardless of factors such as race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristic. This policy sets forth our commitment to promoting equal opportunity and diversity within our organization.