Property Assessment Technician – Austin

Property Assessment Technician – Austin Based

Employment Type:

Overview:

1836 Property Management is seeking a team and detail oriented Property Assessment Technician who wants to join a winning and growing team.

The Property Assessment Technician at 1836 Property Management is responsible for completing walkthrough reports, quality assurance checks, and completing running jobs that consist of picking up or delivering keys/lockboxes, posting notices, making keys, etc. This position requires the individual to schedule their own time and handle all logistics to ensure proper completion of requests. Requests will be made by all members of the 1836 staff for the Property Assessment Technician to coordinate as appropriate.

Excellent and professional communication skills will be required to deliver updates to the 1836 team as well as effectively communicate with residents, investors, and other vendors when necessary.

The right candidate will be a collaborative problem solver and exude consistent professionalism. This role requires a highly organized, detail oriented, efficient, engaged, and self-starting individual.

The Property Assessment Technician will report to the Director of Operations, Manager of Real Estate Investment Operations, and Manager of Remote Operations. They will also be supported by the Real Estate Investment Managers.

You will need to pass a background check before starting employment.

• Complete walkthrough reports for move ins, move outs, initial property walkthroughs, semi-annual walkthroughs, quality assurance checks, and vacant or occupied property checks.
• Complete tasks consisting of running jobs (ie. making keys, placing lockboxes, etc), permitting access/lock up jobs (ie. allowing access to another vendor), and posting notices.
• Document all requests with photos, video, and notes.
• Proactively schedule all new requests and update the system accordingly with scheduled dates. Updating within one business day of the request being submitted is required.
• Accurately log lockboxes and signs when added and removed to properties.
• Coordinate with residents or investors regarding walkthrough schedule dates, when applicable.
• Promptly close out completed tasks.
• Proactively communicate with management regarding dates/times when unavailable.
• Ensure a one business day for all email & phone communication with clients and staff.

• Ability to navigate and use various software successfully including but not limited to Buildium, , Podio, Snap Inspect, etc.
• Proactively follow up on all new requests and schedule as requested within one business day.
• Contact any residents, investors, or vendors involved for coordination as needed.
• Ensure a one business day for all email & phone communication with clients and staff.
• Ability to navigate, facilitate and deliver positive investor and resident interactions.
• Interact with vendors, residents, investors, and staff professionally.
• Ability to deliver work on time with little to no errors.
• Contribute to solutions for problems as they arrive.
• Completely own any tasks or responsibilities assigned.
• Ability to self manage workload and deliver without fail.

• Skills/
  
  Qualifications:
  • Exceptional organizational and time-management skills
  • Strong written and verbal communication skills
  • High level of professionalism
  • Strong problem-solving skills and attention to detail
  • Professional demeanor
  • Proactive and self-motivated
  • Ability to prioritize tasks in a fast-paced environment
  • Ability to work independently and as part of a team
  • Quickly learn and master new software
  • Proficient with computers, web based: 2 years
• Prior education or experience with residential maintenance and/or construction is a plus.

• Office hours are 9am – 4:30pm, Monday-Friday. Project based work can be performed any day of the week but completing requests during normal business hours between Monday-Friday may prove more successful when visiting an occupied property.

Type
Pay
Notes
FLAT FEE
** Lack of access: $40 flat fee if report cannot be completed due to inability to gain access due to no fault of Property…