Dispatch Coordinator​/Administrative Assistant

Dispatch Coordinator/Administrative Assistant

• Opportunity for advancement

SERVPRO of Benton, Jasper, Newton & Southern Lake Counties is hiring a Dispatch Coordinator/Administrative Assistant
!

SERVPRO of Benton, Jasper, Newton & Southern Lake Counties offers:

• Competitive compensation

And more!

As the Dispatch Coordinator/Administrative Assistant you will assist teammates and customers by managing daily office tasks, scheduling teams to customer locations, and providing polite and professional assistance via phone and email. If you are organized, customer-focused, and thrive on helping others in their time of need, this role offers an excellent opportunity to make a positive impact.

• Dispatch and schedule restoration teams to incoming leads and projects in coordination with the production team
• Perform fundamental daily administrative tasks to assist the office team
• Coordinate crew and job scheduling
• Review and maintain the scheduling software so that appropriate teams are routed accordingly
• Perform detailed and accurate data entry
• Receive incoming calls about past services, follow-ups on current projects, general inquiries about business and other routine communications
• Collaborate and assist with other departments, as needed

• High school diploma/GED (preferred)
• At least 2 years of customer service and/or office-related experience
• Prior dispatch experience preferred
• Ability to multitask and to remain detail-oriented
• Knowledge of local geographical area is preferred
• Must be knowledgeable in relevant computer applications
• Attention to detail and problem-solving skills
• Excellent written and verbal communication skills

This is a sedentary role in a fast-paced office environment. Some filing is required which would require the ability to lift files, open filing cabinets, and bending or standing as necessary. Ability to successfully complete a background check subject to applicable law.

Each SERVPRO® Franchise is Independently Owned and Operated.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of SERVPRO Industries, LLC or SERVPRO Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by SERVPRO Industries to SERVPRO Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws.

All Sample Forms are provided for informational purposes and SERVPRO Franchises may choose whether or not to use them.

Compensation: $16.00 - $20.00 per hour

At SERVPRO , you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO career opportunities near you is easy!

We look forward to hearing from you.

The employment process requires an in-depth background check, are you willing to proceed with this application *

Service to the Community

Being Part of a Team

Stability & Growth

The Sales Manager does a great job working with customers. The overall job experience is great, with many tasks that involve face to face life experiences.