Program Support Specialist - Austin, TX

Overview

About M.C. Dean M.C. Dean is Building Intelligence. We design, build, operate, and maintain cyber-physical solutions for the nation’s most mission‑critical facilities, secure environments, complex infrastructure, and global enterprises. With over 7,000 employees, our capabilities span electrical, electronic security, telecommunications, life safety, automation and controls, audiovisual, and IT systems. Headquarters in Tysons, Virginia, M.C. Dean delivers resilient, secure, and innovative power and technology solutions through engineering expertise and smart systems integration.

Our people are passionate about engineering innovation that improves lives and drives impactful change. Guided by our core values—agility, expertise, and trust—we foster a collaborative and forward‑thinking work environment. At M.C. Dean, we are committed to building the next generation of technical leaders in electrical, engineering, and cybersecurityResponsibilities

• Assist with a variety of administrative tasks including welcoming employees, visitors and partners with a professional and positive manner.
• Manage scheduling, calendars and meeting rooms reservations.
• Help maintain workplace security by issuing, checking, and collecting badges as necessary and maintaining visitor logs.
• Coordinate and oversee maintenance companies to keep office clean and ensure appliances and amenities are in good working order.
• Order, monitor and maintain office supply inventory – including purchasing and invoicing.
• Oversee mail deliveries, packages, and courier coming through the reception area.
• Assist in planning company events, meetings, luncheons, training, and employee team building activities.
• Assist staff with organizing travel and accommodation when needed.
• Set up, break down, organize, and maintain conference rooms, training rooms, and meeting rooms.
• Manage office communication via emails, Teams chats and in person.
• Ensure office is clean, tidy and in good order, including lobby and badging area.
• Assist employees onboarding administrative tasks.
• Work and collaborate with other Program Support Specialists, Logistics, IT and Procurement teams.
• Work and collaborate with management, engineering and other teams to ensure timely and accurate procurement, shipment and receiving of equipment and materials.
• Work and collaborate with Program Management personnel on matters of business and contractual nature, such as preparation and monitoring of project deliverables and contractual documentation, preparation and monitoring and project reporting.
• Prepare, track, and file documentation for employee permits, security, certification, access, and travel requests.
• Assist with special projects and administrative tasks as needed.

• High School Diploma with 6+ years of experience or
• 4+ with an Associates degree or
• 0+ years of experience with a Bachelors degree.
• Strong decision‑making and organizational skills.
• Accuracy and attention to detail.
• Ability to work independently and in a team and resolve practical problems.
• Excellent written and oral communication skills.
• Ability to deal effectively and tactfully with a wide variety of individuals in person, via telephone and in writing.
• Must have strong multitasking skills.
• Must have strong computer skills in word processing, spreadsheets, interaction with customer portals.

• Exposure to computer screens for an extended period of time.
• Sitting for extended periods of time.
• Reach by extending hands or arms in any direction.
• Have finger dexterity in order to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard.
• Listen to and understand information and ideas presented through spoken words and sentences.
• Communicate information and ideas in speaking so others will understand.
• Read and understand information and ideas presented in writing.
• Apply general rules to specific problems to produce answers that make sense.
• Identify and understand the speech of another person.